Medical Mistake

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Review summary

My daughter fell on the first day and we took her to medical. The doctor took multiple xrays and said the leg was fractured. He said she needed a boot, but there were none onboard so she was put into a full leg cast. Carnival doesnt have children's wheelchairs so we had to rent one for adults and modify it with towels and pillows for her to get around the ship. Our cabin was not wheelchair accessible so every time we entered or left the room we had to load her up and it was a fiasco. There was not shower accessibility for a person with a cast. The doctor sent the xrays to an expert on the mainland who said the leg was perfectly fine. The Carnival doctor said he didnt believe that and still thought the cast was medically necessary. We had to cancel all of our excursions and change all of our plans onboard. My daughter couldn't be in the kids club for long periods of time because the staff was unable to assist her in the restroom. She was unable to be in the sun and was understandably uncomfortable being in a full leg cast. Once we got home we took her to the doctor and an orthopedic specialist. Both said the leg was perfectly fine and were unsure why the doctor had done anything. We sent an email to Carnival, we were unable to speak to an actual person but after 2 months we finally received correspondence back from them. They said since we had declined the cruise protection all they could do was offer us a future cruise credit for $300. Our entire trip was ruined due to the incompetence of this doctor and Carnival's lack of planning when medical issues arise unexpectedly onboard.

Embarkation

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Ship Quality

Cabin / Stateroom

Ports of call

Charleston, South Carolina

Nassau, Bahamas Did not visit port

Disembarkation

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