Worst cruise ever unfriendly workers

Carnival Sunshine Cruise Review to Caribbean - Bahamas

shelms1977

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 10

Overall rating:

1.9 out of 5

5 Night Bahamas (Charleston Roundtrip)

Sail date: June 15, 2019

Ship: Carnival Sunshine

Cabin type: Inside

Cabin number: 1487

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

The beaches were awesome. The Dinningroom crew was great to us. All other Cruise members were unfriendly to everyone on this ship and on excursions. Our room was so hot and no one fixed it or even cared. I don't feel like that was too much to ask for. The rude unfriendiness is unacceptable. I will be rethinking my next cruise.

Embarkation

1 out of 5

Aweful

Ship experiences

Food and Dining

2 out of 5

The Dinningroom crew were the only good people on cruise. Ice was out alot. Ice cream machine was broken.

Onboard Activities

1 out of 5

Pools were packed with kids and drunk people throwing up.

Entertainment

1 out of 5

Not enough activities. Had to stand up because no seating.

Children's Programs

1 out of 5

It was kids playing a video game the whole time.

Service and Staff

1 out of 5

Guest service was so rude. Never seen housekeeping. Sweet shop lady was mean and lied about liquor limit.

Ship Quality

2 out of 5

Elevators were slow and hot. Needs improvement.

Cabin / Stateroom

1 out of 5

Ac didn't work right. Reported it and they never fixed it. We were uncomfortable the whole trip.

Ship tip

Buy Faster to fun always

Thumbs up

Ports of call

Charleston, South Carolina

1 out of 5

Parking was so so far away and I pay for parking $100. We Had to walk to a building then to the ship with our kids and our carry ons. Unorganized.

Thumbs Up 0

Nassau, Bahamas

3 out of 5

Beautiful beach. Crew leader was rude to people.

Thumbs Up 2

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Beautiful beach. Had fun no problems here even got food.

Thumbs Up 2

Disembarkation

1 out of 5

Got off boat an hour later even with FTF because of alcohol limit. Lied to by sweet shop. We had to stand in a long line and wait for 1 customs agent.

5 Comments

sunshine220 5 years ago

We had the opposite we didnt care for the ecstasy and loved the sunshine which was 10 times better. Sometimes the cultural differences with the workers can be seen as rude not everyone is proficient at English which can be misinterpreted sometimes in the way they respond or word things.

Thumbs Up 1

Flag

shelms1977 5 years ago

We have cruised many times before with Carnival. The crew on the Carnival Ecstasy have always been awesome but this crew on the Carnival Sunshine were just so rude to everyone. Our A/c didn't get fixed or addressed so our whole trip became miserably because it was too hot to sleep comfortable.

Thumbs Up 0

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CruzeFan 5 years ago

The cruise lines tend to put their older ships at non-traditional ports (Jacksonville, Charleston, Mobile, etc.) on shorter cruises to get a few more years of use out of them. Many times these ships seem to have the newest crew members or those that may be burned out from other ships. A seven day or longer cruise on a newer ship will usually give you a much better experience. I have seen others complain about the air conditioning on other ships as well, and wonder if it is a situation where they do not allow you to lower the thermostat below a certain temperature that may not be comfortable to everyone. I have been at a few hotels where you could not get the thermostat below 75° for air-conditioning. That is fine for me, but some may find that a little too warm.

Thumbs Up 0

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yk07us 5 years ago

Unless they changed entire crew we had completely different experience in September. Everybody was friendly and helpful. Our steward was great and MDR waiters that served us were terrific (we had Our Time dining). The food in MDR was very good. I can't say the Sunshine is my favorite ship but the crew members and officers were just great.

Thumbs Up 1

Flag

bobduck1993 5 years ago

I expect things to be better when we get there next year. So sorry you had bad experience.

Thumbs Up 1

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Other reviews of this sailing

Fantastic Family Fun Vaction

It was the worst cruise that I have been on out of my 14 cruises . It was not the cruiselines fault my dad was in the infirmary everyday. My daughter got married on the ship which turned out beautiful. Then she was sick and barely left the room.

Carnival Sunshine