Definitely not my best cruise experience

Carnival Sunshine Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 41

Overall rating:

2.8 out of 5
Verified Review
Carnival Sunshine

4 Night Bermuda (New York Roundtrip)

Sail date: August 03, 2017

Ship: Carnival Sunshine

Cabin type: Balcony

Cabin number: 6120

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

This was the most disappointing cruise for me. There was nothing for me to recommend for another adult to enjoy on this cruise. It was a cruise to celebrate a special birthday and it just did not do it for me. While the activities for the kids was great, I was extremely disappointed. I would absolutely not recommend the Carnival Sunshine for an enjoyable cruise experience.

Embarkation

2 out of 5
There is no indication that you should check your bags when you first arrive at the port. We had to manage our bags until we were able to enter our room. This was not an enjoyable experience. It was very disappointing and not welcomed by my mother who is older but able.

Ship experiences

Food and Dining

4 out of 5
I enjoyed my dining experiences. I wish that there were more signage or at least direction about food options. None of this is clear in any received paperwork or online. It would be helpful if you could check in on the same floor as which you eat. It does not make sense to have diners register on the 5th floor and then have to travel to the 3rd floor to eat. There were a couple of days in which waiting for dinner was excessively long.

Onboard Activities

2 out of 5
I was expecting a bigger pool. Pool was too small. Shopping experiences were poor. The gift shop had mostly souvenirs for other islands than we were traveling which was Bermuda. The first information session for the jewelry was disorganized when it was time to obtain the VIP passes. Again to have to travel to another location from the meeting place did not make sense.

Entertainment

3 out of 5
The movies at night were a nice touch but they should have been earlier especially since they were mostly kid friendly.

Children's Programs

5 out of 5
I think that this was the BEST part of the cruise. My niece and nephew had a ball with camp, Build A Bear, Green Eggs and Ham Breakfast, etc.

Service and Staff

2 out of 5
Generally I have experienced staff who are very bubbly and seem to be very happy at work. Some of the staff were mediocre and lackluster. When we first arrived, our bathroom was not good. The toilet seat was WET and there was a glass which was dirty in the room. I am accustomed to receiving some toiletries during my travel and was disappointed to find basically none. I asked for some lotion but I was advised that the Gift Shop sold it. Poor customer service!!!

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5
The cabin was small. The bathroom needs some safety railing especially when there is turbulence. There were times when the ship was extremely rocky and showering during that time could be dangerous. The toilet paper was awkwardly positioned in that it was in an area which was difficult to access.

Ship tip

I would suggest another ship. I don't know if it was because it was only a 4 night cruise but it definitely felt like it was a low budget cruise. I would NOT recommend this ship. You should really consider renovating the ship. It did not meet the mark for me, a seasoned cruiser.

Ports of call

New York, New York

3 out of 5
The accessibility was good but trying to get a cab was unorganized and long.

King's Wharf, Bermuda

3 out of 5
The tours were sold out. I did not feel adequately informed about how to truly enjoy Bermuda. The map did not really help.

Disembarkation

2 out of 5
There was an extremely long delay in which we were able to disembark from the ship. Of course at that time, we no longer had access to our room. We were the LAST to obtain our checked luggage. Customs was disorganized. They should have had additional officers in which to deal with people that had to have additional checking/assistance. We had to wait until the officer accompanied the passenger to another place for additional screening.
Was this review helpful? 41

16 Comments

Other reviews of this sailing