Dissapointed :(

Carnival Sunshine Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 29

Overall rating:

2 out of 5
Verified Review
Carnival Sunshine

5 Night Bahamas (Port Canaveral Roundtrip)

Sail date: January 08, 2017

Ship: Carnival Sunshine

Cabin type: Oceanview

Cabin number: 5301

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Embarkation went well. It was downhill from there. Our bags were late getting to us with no reason given. Our dinner request couldn't be accommodated. We were left to wait for a seat and be treated like a typical restaurant. The service was not great. The food was never exceptional. It was all about the same as any other restaurant you would go to. That was disappointing because one of the most exciting things to us about a cruise is the dinner experience and getting to know the staff on a somewhat personal level. Our room was good. Our room steward was great. But, shared a wall with a bar and was loud. Most nights that bar had LOUD live music. I have no idea why it was so loud because it was a small space. We heard loud banging noises through the night, that didn't seem to come from the bar. They were from below us somehow. That kept us up most nights, if the music didn't already have us up. The staff wasn't nearly as friendly as in past cruises. In fact, most staff just answered questions, took our order and generally acknowledged us. Carnival has a reputation of exceptional service and super friendly staff, which is another reason why I have loved the 2 previous cruises. But we didn't have that experience this time. Also, the room the comedians was in was TINY. We had to wait in line to even have a hope of getting seats. There weren't as many options for entertainment as in past cruises. One of the main reasons we chose this cruise was the Half Moon Cay stop. But, because of weather, we didn't get to stop there. We were compensated with another day in Nassau, which isn't comparable at all. We weren't compensated in any other way, or even offered anything else. I could continue complaining, but would rather not. I called Carnival to let them know we were disatisfied, and all they offered was $25 for me and $25 for my husband bar credit on our next cruise. That's after spending $1800 on the ship in things that they made complete profit on (drinks, casino & WIFI package). Overall, we were very dissatisfied with this cruise, and will probably not cruise again. We would rather try all inclusive resorts or other vacations.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The cabin was nice. The bed was comfortable. Our room steward was very nice and asked us often if we needed anything. The cabin, however, shared a wall with a bar and was VERY loud. We also heard a loud banging through the night (like an exterior door slamming). It was strange.

Ports of call

Port Canaveral, Florida

5 out of 5

Half Moon Cay, Bahamas (Private Island)

1 out of 5

Nassau, Bahamas

3 out of 5

Freeport, Grand Bahama Island

1 out of 5
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