Carnival Sunshine Cruise Review to Caribbean - Bahamas
Embarkation went well. It was downhill from there. Our bags were late getting to us with no reason given. Our dinner request couldn't be accommodated. We were left to wait for a seat and be treated like a typical restaurant. The service was not great. The food was never exceptional. It was all about the same as any other restaurant you would go to. That was disappointing because one of the most exciting things to us about a cruise is the dinner experience and getting to know the staff on a somewhat personal level. Our room was good. Our room steward was great. But, shared a wall with a bar and was loud. Most nights that bar had LOUD live music. I have no idea why it was so loud because it was a small space. We heard loud banging noises through the night, that didn't seem to come from the bar. They were from below us somehow. That kept us up most nights, if the music didn't already have us up. The staff wasn't nearly as friendly as in past cruises. In fact, most staff just answered questions, took our order and generally acknowledged us. Carnival has a reputation of exceptional service and super friendly staff, which is another reason why I have loved the 2 previous cruises. But we didn't have that experience this time. Also, the room the comedians was in was TINY. We had to wait in line to even have a hope of getting seats. There weren't as many options for entertainment as in past cruises. One of the main reasons we chose this cruise was the Half Moon Cay stop. But, because of weather, we didn't get to stop there. We were compensated with another day in Nassau, which isn't comparable at all. We weren't compensated in any other way, or even offered anything else. I could continue complaining, but would rather not. I called Carnival to let them know we were disatisfied, and all they offered was $25 for me and $25 for my husband bar credit on our next cruise. That's after spending $1800 on the ship in things that they made complete profit on (drinks, casino & WIFI package). Overall, we were very dissatisfied with this cruise, and will probably not cruise again. We would rather try all inclusive resorts or other vacations.
Food and Dining
Service and Staff
Cabin / Stateroom