Never got the $50.00 cabin credit I was promised.

Item: Carnival Sunshine
Rating: 3
Author: pklein262

Carnival Sunshine Cruise Review to Canada, New England, New York

pklein262

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3 out of 5

Verified Review

7 Night Canada/New England (New York Roundtrip)

Sail date: September 03, 2016

Ship: Carnival Sunshine

Cabin type: Inside

Cabin number: 2126

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

Never got the $50.00 cabin credit I was promised. What's up with that? What more can I say, I want the money that was promised. Not impressed with any outfit that promises something that they do not deliver. Talked to the Carnival office and they checked the computer and said that they found nothing about a credit to be put onto my charges.

Ship experiences

Food and Dining

3 out of 5

Very pedestrian.

Onboard Activities

5 out of 5

Anything that you wanted seemed to be offered.

Entertainment

5 out of 5

Comics were great. Ship shows not so much.

Service and Staff

5 out of 5

Cabin crew & buffet crew were great. Dining room crew seemed not to care whether they were there or not.

Ship Quality

5 out of 5

Very clean and designed very well.

Cabin / Stateroom

5 out of 5

Cabin crew was outstanding.

Ship tip

Not very impressed. Holland America seems to do everything better.

Thumbs up

Ports of call

New York, New York

5 out of 5

Best place to park is on top of the Pier.

Thumbs Up 2

15 Comments

desjardins 8 years ago

Our onboard credit has always showed up online with all the other stuff in the online checkin things.

Thumbs Up 0

Flag

tmauldin07 8 years ago

To get your on board credit you have to claim on the ship or at least we did.

Thumbs Up 0

Flag

gena14 8 years ago

I usually book directly thru carnival and they are always there to answer any questions

Thumbs Up 0

Flag

desjardins 8 years ago

This last cruise I pre ordered cases of water and took my order confirmation email. There was problems and I took them to guest services.

Thumbs Up 0

Flag

desjardins 8 years ago

I always either book online directly with carnival or through pvp. Then always have everything in writing and take hard copies with me. So I have some thing to back up if I need to go to guest services.

Thumbs Up 1

Flag

tayoung 8 years ago

Yes, rogerellenborland is correct, I always get an email. And my $50 on board credit showed on my email. I booked early saver and was eligible for a price drop which I chose to take and lost my on board credit but it was worth it and it was my choice. And I received a new email with every change and every payment showing all the updates.

Thumbs Up 4

Flag

rogerellenborland 8 years ago

I always book directly with my PvP at carnival. I always get a e mail from her right away showing exactly what she told me. I don't know who you used but you should have gotten the same thing.

Thumbs Up 2

Flag

tayoung 8 years ago

I've always booked my own directly with Carnival. They've always been very helpful.

Thumbs Up 3

Flag

ladyluck120 8 years ago

don't hesitate''

Thumbs Up 0

Flag

ladyluck120 8 years ago

my agent said from day one if you want to know anything done he's to call...lol. well I've called her a few times because I know nothing about cruising. I'm finding things out on my own and then call her to confirm. at this point I feel like I really didn't need her.

Thumbs Up 0

Flag

evy65 8 years ago

Some travel agents r in it for themselves. .if u ever need another agent I know n am working on my next cruise with her for July ..my regular guy I was unhappy with after 2 cruises booked through him. Wally

Thumbs Up 1

Flag

ladyluck120 8 years ago

evy, I agree about the travel agent. I went through a travel agent and I'm finding things out a lot of things on my own. I wasn't even aware of when my payments were.

Thumbs Up 0

Flag

evy65 8 years ago

They should just give to u..did u go through travel agent if so his job to make sure it's applied

Thumbs Up 0

Flag

ladyluck120 8 years ago

my credit is called...on board credit.

Thumbs Up 0

Flag

ladyluck120 8 years ago

I'm going on my first cruise in December. I just found out that I have to apply for my 50.00 credit no later than 21 days before the cruise. I just found that out by dumb luck. did you do anything on line before you printed out your documents?

Thumbs Up 0

Flag

Other reviews of this sailing

!!!!!!!!!!!1

Sunshine to canada

Ports of call the highlight