Carnival Sunshine Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

1 out of 5

WORST EXPERIENCE_TERRIBLE TERRIBLE TERRIBLE

Sail Date: July 05, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Day 1…From the second my husband and I stepped foot on the ship we had a bad taste in our mouths. We went straight to the bar to get a cocktail. The bartenders didn’t care if you stood there for 20 minutes waiting on them, which we did until I flagged a lady over. The bar service was like that at every bar for the entire 5 days.

Day 2… Captains dinner. We waited forever and ever to even be acknowledged by a server. They were everything but pleasant to be around. I was almost afraid to ask for something in fear that they would spit in it. My husband had lobster and I ordered prime rib. His was great. My steak looked like a piece of ham. I didn’t dare send it back, so I ate it. I got food poisoning and violently threw up the entire night.

Day 3… Half Moon Cay- Terrible set up.. Well they made 1 person from every stateroom go to another floor and get a numbered ticket. You then went to another floor to wait for your number to be called. Then you got on a boat and were shuttled to the island. Once it was time to leave the island we had to stand on line for well over an hour (In the sun! no shade what so ever) Worst experience hands down!!

Casino- We ended up coming home with a $100.00 casino ship. I called customer service and they advised me to “send the chip back to them via certified mail “so I went to the post office and paid to send it to them. Once it was received they would issue me a check for the $100.00. I followed up today via email and this was the response they gave me:

Hi Stephanie,

Thank you for contacting Global Casino Services!

 Please be advised that once our Casino chips are taken off the chip. They cannot be redeemed. I apologize for the inconvenience!

Brian Buritica

Casino VIP Coordinator

Global Casino Operations

Carnival Corporation & plc

 

 I emailed him back and questioned what happens now and I was ignored and never received a response. So I called them and was told that the chip is not good on any ship/ever again so IF they sent it back to me, it should be considered a souvenir. They offered to give me $ 10 to replace the money I paid to send it to them certified. Bunch of crap

 

Overall-before I write a story….SAVE YOUR HARD EARNED MONEY AND GO ON ANOTHER CRUISE LINE! ANY ON WILL TOP THIS HORRIFIC SHIP…

Food and Dining
I GOT FOOD POISONING
Service and Staff
WORST SERVERS AND BARTENDERS IN THE WORLD
Entertainment
Onboard Activities
Destinations and Excursions
HALF MOON CAY-TERRIBLE
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
The gentlemen that took care of the staterooms were nice! They always had a smile and they have the worst job on the boat. Sad how they were so nice and probably under paid
Port Canaveral, Florida
Half Moon Cay, Bahamas (Private Island)
You will wait FOREVER to get off the boat and FOREVER to get back on the boat. Bring sunscreen because there isn't any shade
Nassau, Bahamas
Freeport, Grand Bahama Island
We didn't get off the boat that day. Ready to go home

Tip

If you are a drinker, don't plan on good drinks or service, especially if you get the drink package. They are just nasty to you.. If you are an eater, there is plenty of food but be careful, make sure it looks okay first.



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