It wasn't worth the money that I had paid. I'm requesting 1/2 of my money back. I didn't asked for a tour but paid to get a great experience on the trip for the places I had visited. For the amount I paid, we had no guide, and no clue of what was happening. If it was not for the guests on the cruise this trip would have been a waste.
Embarkation
2 out of 5
No concierge as stated, no direction to room, guest services was unreachable and waited several hours in line before getting help.
Ship experiences
Food and Dining
3 out of 5
You must go online to the HUB to receive any and all information regarding specialty restaurants. The free specialty restaurant serve the same food as the buffets. No need to book unless you just want the experience of eating at the diner, which could felt rushed at time.
Onboard Activities
1 out of 5
Did know where must of the activities were being held. Spend a lot of time walking around to familiarize myself with the ship
Entertainment
3 out of 5
Enjoyed on board activities such as karaoke, comedy show, musical shows.
Service and Staff
5 out of 5
Great Room Services.
Ship Quality
5 out of 5
Despite my room not being the room as described. My room was well maintained.
Cabin / Stateroom
2 out of 5
Was not as originally described. I was shown a different ship room for the price I had paid. I was not happy about my room but it was not so horrible that I couldn't stay in it. Just want to be refunded 1/2 of what I paid. The room was old, the beds uncomfortable, the space for 2 was a little tight and the bathroom was smaller than expected; but once again not the room I paid for.
Ship tip
Please download the App prior to boarding the ship. Review your room again before going.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
