Will not cruise carnival again!

Item: Carnival Sunrise
Rating: 2.6
Author: emperkins3

Carnival Sunrise Cruise Review to Caribbean - Eastern

emperkins3

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 14

Overall rating:

2.6 out of 5

Verified Review

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: July 08, 2024

Ship: Carnival Sunrise

Cabin type: Balcony

Cabin number: 6371

Traveled as: Family (older children)

Reviewed: 1 month ago

Review summary

Getting on and off the boat was smooth and easy. Snacks during day were good. Food served during meal times was adequate- usually cold. The service wasn’t good and staff was overall rude. Never experienced something like this before. Guest services wasn’t helpful. Turned me off from carnival for good now!

Embarkation

4 out of 5

Good, smooth

Ship experiences

Food and Dining

2 out of 5

Food was ok, service was horrible!

Onboard Activities

1 out of 5

Compared to other cruises there were no activities to participate in

Entertainment

2 out of 5

We had one good performer- guest singer but other then that poor entertainment

Service and Staff

1 out of 5

We went to guest services several times and promised things would be taken care of- never were. Awful service in dinning rooms as well. Waited over 15 minutes to have someone greet us, then our meal took over an hour due to slow service. On private island they delayed our excursion, told us to come back in 30 minutes twice. Then they left without us.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Too small and didn’t have an extra bed for our daughter like promised. She is 17 so it wasn’t like she could sleep in the bed with us.

Ports of call

Miami, Florida

5 out of 5

Nassau, Bahamas

4 out of 5

Half Moon Cay, Bahamas (Private Island)

2 out of 5

Our excursion was delayed twice and when we checked back the second time 10 minutes before they told us to they left without us. We weren’t able to do our excursion. Staff was extremely rude and didn’t care. Not a good experience.

Thumbs Up 0

Grand Turk Island

5 out of 5

Facorite

Thumbs Up 0