Will never cruise with Carnival again!

Carnival Sunrise Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.8 out of 5
Verified Review
Carnival Sunrise

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: May 06, 2023

Ship: Carnival Sunrise

Cabin type: Balcony

Cabin number: 7393

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

The cruise itself had some very nice features. However the organization from start to finish as I mentioned above, was terrible! We spent most of our time together as a group being that my daughter and son-in-law were celebrating their first wedding anniversary. My wife and I went on the cruise to make some more lasting memories with these two. Keeping that in mind was just about the only thing that made this cruise worthwhile. I have went on cruises prior with other cruise lines, but I will never cruise again on Carnival.

Embarkation

1 out of 5
From the moment that we showed up to the Carnival port, there was nothing but mass confusion. We arrived early parked our vehicle, walked a vey long way with our luggage just to find out that there was no direction anywhere, guiding us to where we should proceed to get on the boat. We were at port entry D in front where we had parked along with about 30 other people in the vicinity. We finally saw a janitor who informed us that Carnival leaves from port F, about another two hundred yards from our location. No signs or direction from anyone anywhere.

Ship experiences

Food and Dining

4 out of 5
Food was very good and available.

Onboard Activities

4 out of 5
Activities abroad the ship were fun and entertaining. The piano bar and the bands and activites at the Red Frog were fantastic.

Entertainment

4 out of 5

Service and Staff

4 out of 5
Every service attendant on the ship seemed kind and helpful, until we disembarked the ship.

Ship Quality

4 out of 5
Common area were cleaned and well maintained, but I found it a bit ironic that the best way through the middle of the ship, either to bow or stern was directly through the Casino, where they allow smoking. Breathing in the second hand smoke and getting the smell on my clothing was not my idea of a good time!

Cabin / Stateroom

5 out of 5
Nothing but good vibes form our cabin experience. Comfortable and clean.

Ship tip

Don't expect any clear direction from the port, or any of the literature on board, the paperwork is written very vague, not detailed at all regarding the shows and activities, and the PA system is not very good and has a lot of dead spots.

Ports of call

Miami, Florida

2 out of 5
No excursion, but as mentioned we had a very difficult time just figuring out where to board the ship. No signs or Carnival staff to direct, it was a very frustrating way to start your experience!

Nassau, Bahamas

3 out of 5
Our snorkeling excursion was cancelled due to bad weather. I would not recommend walking and touring alone, it seemed like a lot of potentially shady people around.

Half Moon Cay, Bahamas (Private Island)

4 out of 5
Very clean and nice beach. The girls enjoyed shopping without a lot of people bothering them.

Grand Turk Island

5 out of 5
Grand Turk was definitely a place that I would be glad to visit again. By far the best port of the three. We did a snorkeling excursion that we enjoyed.

Disembarkation

2 out of 5
They disembarked the boat by status and then by your letter, A,B,C,D etc... Our party on the Cruise consisted of my wife, daughter, my son-in-law and myself. We had a twelve hour drive ahead of us. Our kids had a sticker called first to the fun, on the top of their paperwork that we did not know about but they had signed up for. They got off the boat almost two hours ahead of us. We explained to multiple Carnival staff before that time and during that we had a 12 hour drive home, but it made no difference to them at all. I am 62 and my wife is 61, they could have made an exception! Our letter was G. We were watching people disembark the ship from above when we noticed that people were just leaving the ship at random, regardless of their letter sequence. Every time that we would go down to floor # 4 where they were starting the process, the staff would tell us to go back up to floor 5 and wait for our letter to be called. It was total madness!
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