Good overall with some problems

Carnival Splendor Cruise Review to Canada, New England, New York

heleny433

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3 out of 5

Verified Review

4 Night Canada & New England (New York Roundtrip)

Sail date: June 25, 2015

Ship: Carnival Splendor

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The stateroom was very clean, and the room service was good for the most part. However, when the room attendant was vacuuming, he accidentally vacuumed one of our shirts into the vacuum cleaner but did not inform us.

The waiters and waitresses at the Gold Pearl dining room were very polite and were pretty quick with taking orders and bringing out the meals. However, the service attendants at the lunch buffet were too slow in cleaning up after people who were done eating, resulting in a lack of tables for people who were just beginning to eat.

There were a lot of options for aquatic recreation, but the pools were not heated, so it was too cold to use them, especially since the climate in the Northeast is rather chilly.

Ship experiences

Food and Dining

3 out of 5

The dining service was very good, but during the lunch buffet, it took too long to clean tables.

Onboard Activities

3 out of 5

On another cruise we were on, the swimming pools were heated, but on this cruise, the pools were not, and it was too cold to swim, especially since we were in the Northeast.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5