Not Ever Again...

Carnival Sensation Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

3.4 out of 5
Verified Review
Carnival Sensation

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: November 11, 2017

Ship: Carnival Sensation

Cabin type: Inside

Cabin number: R34

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We paid for the wifi and only worked for 2 days!!!! Waisted money!!!! The neighbors 2 cabin after our they were fighting and having arguments every single night. We couldn't sleep well. Not Ever Again I will cruise with Carnival Sensation.

Embarkation

1 out of 5
When we called several times at the customers service and we asked if we can bring a bottle of wine and water and representative said "yes, of course" when we arrived at the port they said (sorry the water is not acceptable) I was like, Really???!!! Almost all carnival crew not even say, Good morning, good afternoon...etc. They were with attitude!!!! I don't know how and why they are there working if they don't care about it!!!!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

2 out of 5
Too small

Children's Programs

No childrens

Service and Staff

2 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Grand Turk Island

3 out of 5

Disembarkation

4 out of 5
Quick and safe
Was this review helpful? 10

8 Comments

MrMrsRayford    6 years ago

My husband and I are doing our 1 year anniversary on the Sensation. I have cruised on it before but not my husband. There are a lot of mix reviews some says good and some says bad. I will be going on it in May and make my own judgement. Then I will go with that judgement moving forward with any other Cruise.

ctav    6 years ago

I read a lot of reviews and those that state the ship is old and my question is why did you schedule the cruise on a ship that you know how old the ship is? 

I've sailed on 2 of the oldest ships in the fleet and enjoyed my cruises and both were well maintained and clean. 

There are 3 steps for scheduling a cruise, research, research and research and then opt for the newest ship in their fleet. 

BonMike    6 years ago

It's too bad that you didn't enjoy the Sensation. I hope you give Carnival another try to see if a bigger, newer ship meets your expectations.

pappasmurf22    6 years ago

Cruised the Sensation 5 times now and never had any bad encounters with the crew. Had you contacted security they would have solved that problem with your neighbors without a doubt. We had to call once and the couple was moved to another area of the ship where they didn't disturb anyone with their noise. If the wi-fi wasn't working (and it wasn't your device that was the problem) you would have been given a credit for the other three days I'm sure, if you had just asked. Carnival has always gone to the extreme "if and when" we have had an issue to make it right.

AuntPinkie    6 years ago

Sorry to hear you had a bad experience.

badlcho    6 years ago

Carnival stopped allowing bringing bottled water onboard a few years ago. Bottle of wine or champagne per adult as well as 12 pack of canned non alcoholic drinks per guest is still allowed. It is on the Carnival website and customer service should have told you. Sorry you didn’t enjoy the Sensation. We sailed on the Sensation 2 years ago and had a blast. It was probably one of the best as far as customer service and overall experience for us.

akaGrandmaJo    6 years ago

I'm sorry you didn't like the Sensation.  We cruised on her last January and had a great time.

She is an old ship, and if you are used to the newer, bigger ships, she can't compare to those.

The Fantasy class doesn't deliver on the bells and whistles, but we enjoy the smaller crowds and the relaxed feeling.  We have found the crew on the smaller Carnival ships to be outstanding--they don't seem to be stretched as thin as on the bigger ships.  Just our observation.

Lulumar    6 years ago

Old ship and bad customer services Wifi only worked for 2 days!!! Waste of money!!! NOT EVER AGAIN!!!

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