Good cruise but needs improvement

Carnival Sensation Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 14

Overall rating:

3 out of 5
Verified Review
Carnival Sensation

4 Night Western Caribbean (Miami Roundtrip)

Sail date: August 25, 2016

Ship: Carnival Sensation

Cabin type: Inside

Cabin number: U16

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I need to highlight that the crew most of it is doing a great job serving the guests. Melanie from guest services needs to be promoted. She is great. She helped us with everything. Also cleaning staff very professional and on time. The cruise director did a good job trying to entertain the crowd. I have to say though that the ship is very old and even with the renovations it still is not for cruising. Also the time spent on the ports of call is not really convenient and looks like they just want to sell their excursions to people so they have no external choice. Food was very good and cooking staff did also a great job both in dining room and in outside grills. Lastly i want to point out that the disembarkation process was a joke. They arrived too late at the port of Miami and made a mess with people waiting on one deck ready to go. People on Carnival please fix that.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
very good size but the ac was smelling cigarette probably due to old ventilation system,

Ports of call

Miami, Florida

5 out of 5

Key West, Florida

5 out of 5

Cozumel, Mexico

5 out of 5
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