Good cruise but needs improvement
Carnival Sensation Cruise Review to Caribbean - Western
Sail Date: August 25, 2016
Cabin Type: Inside
Cabin Number: U16
Traveled As: Couple
Reviewed: 10 months ago
I need to highlight that the crew most of it is doing a great job serving the guests. Melanie from guest services needs to be promoted. She is great. She helped us with everything. Also cleaning staff very professional and on time. The cruise director did a good job trying to entertain the crowd. I have to say though that the ship is very old and even with the renovations it still is not for cruising. Also the time spent on the ports of call is not really convenient and looks like they just want to sell their excursions to people so they have no external choice. Food was very good and cooking staff did also a great job both in dining room and in outside grills. Lastly i want to point out that the disembarkation process was a joke. They arrived too late at the port of Miami and made a mess with people waiting on one deck ready to go. People on Carnival please fix that.