Don't go! Horrible service and housekeeping!

Item: Carnival Paradise
Rating: 2.2
Author: BENTLEYfL

Carnival Paradise Cruise Review to Caribbean - Western

BENTLEYfL

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

2.2 out of 5

Verified Review

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: June 18, 2023

Ship: Carnival Paradise

Cabin number: U204

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Bad cruise, poor service. Bad housekeeping. Don't go!

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5

Rude waiter in dining room. Would not give us paper menus because they had all kinds of germs on them. Told my husband to shut up so he could introduce himself.

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Bins of food from all cabins in our area stayed in hall all day long outside our cabin every day. Pink mold on the shower curtin. Toilet was not proper brushed before and during our visit.

Cabin / Stateroom

1 out of 5

Ship tip

Don't go. Pick a different cruise line. Sent emails and called customer service, they have not contacted me yet.

Thumbs up

Ports of call

Tampa, Florida

1 out of 5

Cozumel, Mexico

1 out of 5

Disembarkation

1 out of 5

Traveler Photos

Equipment and food left in hall day 2. My cabin is the brown door.

9 Comments

Greengator 1 year ago

Sorry you were not happy with your cruise better luck next time

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NCLARRY 1 year ago

Old ship 4 day cruise. Bad idea. Most people call them booze cruise!

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

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tri40sh 1 year ago

This must've been your 1st cruise since I see no cruises in your profile. Do your homework on age/size of ship. If you want luxury, check the options and pay for your expectations.

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Dumfy75 1 year ago

I think probably cleaning staff are more stretched now, less people doing more cabins, cleaning equipment and dishes will probably sit for longer while they’re doing their job. It’s not great but as long as my cabin and main public areas were clean I’d try to look past it in the short term. Understand your disappointment though, hopefully you have better cruises in future.

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cruising2004 1 year ago

It is not the room steward’s responsibility to pick up the dishes in the hallway, Carnival has a team that does that daily. Thank you for sharing your experience.

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CruzeFan 1 year ago

A newer ship on a longer itinerary may be better. The cruise lines seem to put their worst employees on the older, smaller ships. Most every cruise line, or any business, is short staffed now.

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karlgrgurich 1 year ago

Well….dirty dishes should be picked up…doesn’t mean cruising is not for someone because they expect cleanliness. The ship should do better…..reducing standards is not the answer.

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javawoody 1 year ago

Appreciate your view

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