Great Trip!

Item: Carnival Paradise
Rating: 3.4
Author: chapman928

Carnival Paradise Cruise Review to Cuba

chapman928

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 14

Overall rating:

3.4 out of 5

5 Night Key West & Havana Overnight (Tampa Roundtrip)

Sail date: April 13, 2019

Ship: Carnival Paradise

Cabin type: Oceanview

Cabin number: R77

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Dinning service and staff were great! The cruise director was less than par and the excursion staff was a total disappointment! After they bumped us on our prepaid excursion we had to fight for another one, a refund and we didn't even get an apology! This was my 11th cruise with carnival so I'm not a newly. I know what should be expected and this was not it!

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

2 out of 5

Cruise director was a let down. They did not have the love and marriage show and not 1 deck party. Seems like they have made a lot of cut backs. Disappointing......

Entertainment

5 out of 5

Service and Staff

1 out of 5

Dinning staff and rooms stewards get 5 stars, they were great! Cruise director gets 3ish stars, she was less than par. Excursion team gets 0 stars. The way we were treated was unacceptable!

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5