Exceptional customer service - awesome cruise

Carnival Paradise Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall rating:

4.9 out of 5
Verified Review
Carnival Paradise

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: October 28, 2017

Ship: Carnival Paradise

Cabin type: Inside

Cabin number: U12

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Second cruise but first time in Carnival...enjoyed it better than I thought I would. Enjoyed the different activities, i.e. bingo, comedy, live bands, shops, spa, etc. Especially enjoyed meeting new people. The crew was awesome, everyone was extremely helpful and nice.

Embarkation

5 out of 5
It went very smooth...not complicated at all.

Ship experiences

Food and Dining

5 out of 5
Everything was great

Onboard Activities

5 out of 5
Bingo with No-No was my FAVORITE! She made it very entertaining.

Entertainment

5 out of 5
DJ's, bands and comedian were great.

Service and Staff

5 out of 5
Exceptional customer service...everyone I encountered were great but the following went over and above Cristano, Cyril, Serville and Ashvesh...these gentlemen were awesome. Very accommodating.

Ship Quality

4 out of 5
Everything was well maintained

Cabin / Stateroom

5 out of 5
Very comfortable and Cristano, keep it clean.

Ship tip

Get out and socialize with the other passengers.

Ports of call

George Town, Grand Cayman

5 out of 5
No excursion, it was cancelled because of inclement weather. But, I had a great time in George Town.

Cozumel, Mexico

5 out of 5
Loved Cozumel

Disembarkation

5 out of 5
Easy, attending the disembarkation session the day before was extremely useful.
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