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Carnival Paradise Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

4 out of 5
Verified Review
Carnival Paradise

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: August 15, 2016

Ship: Carnival Paradise

Cabin type: Oceanview

Cabin number: M93

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

The shows and the Lido deck food. The customer service was good except the last day at Guest Services. Customer Services Representative Jeremy was very rude when I asked about more representatives should be working because of a long line. He was so rude that the man at the counter checking out, told Jeremy that he was not behaving like a customer service rep should. He had to say it twice. Jeremy did not apologize and the supervisor, Wayne came out and apologized. In other words, nothing was done about his rudeness towards me.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5
The schedule was not followed by the captain. It was turned around. Lost my excursion.

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great. The steward was great. Only one day that I did not receive a towel animal on my bed.

Ship tip

It was a okay.

Thumbs up

Ports of call

Tampa, Florida

3 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

5 out of 5
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9 Comments

kohoshinook    8 years ago

We always settle our account everyday, so there are no surprises at the end. We then do it for a final time the evening before we disembark to avoid the long lines the last day. And people who remove their gratuities suck, because a whole lot of hard work goes into ensuring they have an amazing,stress free, fun week! We also tip with cash our bartenders every evening, our servers the final dinner service, and our Porter the morning we disembark. Trust me, they earn it!
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batch123    8 years ago

^^ I do agree with that ^^
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coral27    8 years ago

he was rude to my hubby too smh
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pgesparky    8 years ago

I don't mind paying gratuity, but I think it would be better if carnival just incorporated the gratuity into the price of the cruise.
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batch123    8 years ago

Yea sure there is (eye roll). But that's not what most are doing.
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NickL43306133    8 years ago

There is a lot of other reasons to go to customer service on the last day, settling your cash account not just to take off gratuities
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julesj    8 years ago

Omg. Did not know this. People really stoop low. As someone that worked in the service industry all through college I know how hard these people work and most deserve every penny earned!
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jsaddler    8 years ago

That sucks!!!
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batch123    8 years ago

No its not mandatory. It will be automatically added to your account, unless you prepay, like we do. But you can go to customer service and have them removed on the last day. People that do that should be shot on sight or pushed overboard. Some will argue... "but I pay cash", which is BS. The gratuities get divided between all the behind the scenes people you don't see too.
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