Paradise or Hell ?????

Carnival Paradise Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

1.0 out of 5
5 Night Western Caribbean (Tampa Roundtrip)
Sail Date: June 20, 2016
Ship: Carnival Paradise
Cabin Type: Suite
Cabin Number: V 16
Traveled As: Couple
Reviewed: 1 year ago

The servers are what made this trip tolerable. Food was not what you would expect after being on different cruise lines. Suite was not worth the money, you had to turn sideways to get to seat at end of so called balcony that overlooked a walkway rather than the ocean.Only one working elevator in main part of ship, only one working stall in most of the ladies rooms on several floors. Only one working elevator working that went to our floor which was deck 11. Our suite was never cleaned the final cruise day until the steward went in for the turn down. The personnel at the guest service desk must not have wanted to work that position with the attitude they had with the cruisers. This ship needs a serious renovation, the first thing we heard was from an employee about the one elevator working was "what do you expect, this ship is old."  Due to a medical emergency we had to turn around and go back to Cayman and was told later that night we would not be going to Cozumel which is why everyone was on the ship and was credited 9.95 per person, that's all they thought it was worth. This is totally unacceptable.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5
The casino and pool servers are what made this trip tolerable.

Ship Quality

1 out of 5
in need of renovation and make sure everything is in working order before trying to board 2052 people.

Cabin / Stateroom

1 out of 5
3 out of 5

Cozumel, Mexico Did not visit port

I really wanted to do this part of trip, this is what we missed out on. A true medical emergency should have been handled different and not messed up the other 2050 paying customers.
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