Carnival Paradise Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
3

1 out of 5

Paradise or Hell ?????

Sail Date: June 20, 2016

Reviewed: 5 months ago

Traveled As: Couple

Room Type: Suite

Cabin: V 16

The servers are what made this trip tolerable. Food was not what you would expect after being on different cruise lines. Suite was not worth the money, you had to turn sideways to get to seat at end of so called balcony that overlooked a walkway rather than the ocean.Only one working elevator in main part of ship, only one working stall in most of the ladies rooms on several floors. Only one working elevator working that went to our floor which was deck 11. Our suite was never cleaned the final cruise day until the steward went in for the turn down. The personnel at the guest service desk must not have wanted to work that position with the attitude they had with the cruisers. This ship needs a serious renovation, the first thing we heard was from an employee about the one elevator working was "what do you expect, this ship is old."  Due to a medical emergency we had to turn around and go back to Cayman and was told later that night we would not be going to Cozumel which is why everyone was on the ship and was credited 9.95 per person, that's all they thought it was worth. This is totally unacceptable.

Cabin / Stateroom
Embarkation and Disembarkation
This went fast and was relatively easy but then again I was in a suite.
Ship Quality
in need of renovation and make sure everything is in working order before trying to board 2052 people.
Destinations and Excursions
Never made it to the port where my 6 year old granddaughter had been counting the days to swim with the dolphins. Cozumel was the reason for this cruise.
Onboard Activities
Children's Programs
Entertainment
Service and Staff
The casino and pool servers are what made this trip tolerable.
Food and Dining
Tampa, Florida
George Town, Grand Cayman
Cozumel, Mexico I really wanted to do this part of trip, this is what we missed out on. A true medical emergency should have been handled different and not messed up the other 2050 paying customers.


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