Catalina Island port cancelled after boarding

Item: Carnival Miracle
Rating: 2.6
Author: Lauratherese

Carnival Miracle Cruise Review to Mexico

Lauratherese

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 14

Overall rating:

2.6 out of 5

Verified Review

4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)

Sail date: April 02, 2023

Ship: Carnival Miracle

Cabin type: Balcony

Cabin number: 4214

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

No compensation offered by Carnival for cancelling the port that we booked the cruise for.

Embarkation

3 out of 5

Couldn't book entry earlier than 10am

Ship experiences

Food and Dining

3 out of 5

Good not great

Onboard Activities

3 out of 5

The musicians provided the best entertainment

Entertainment

5 out of 5

The best part of the ship experience

Children's Programs

3 out of 5

Not many kids in the rooms

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Long Beach (Los Angeles), California

1 out of 5

Catalina Island, California

1 out of 5

Wish we could have visited Catalina Island

Thumbs Up 0

Ensenada, Mexico

1 out of 5

Disembarkation

4 out of 5

4 Comments

AuntPinkie 1 year ago

Appreciate your details. As already mentioned, it’s in your cruise contract that your itinerary may be changed at no refund. Sorry you were disappointed.

Thumbs Up 2

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 1

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LisaKitty 1 year ago

I'm going to guess this was your first experience cruising, due to the low scores you gave for things that are common, and available with a little research. 1. No cruise ship allows check in times before 10am. They have to get everyone off the ship from the previous sailing before they can let anyone board. That process takes hours. 2. No cruise line will give a refund or partial refund for missing a port stop. Port stops are never guaranteed; it even says so in your Contract of Carriage. 3. I understand your disappointment in missing Catalina. It is a lovely little island. That said, if visiting Catalina was the most important goal of your vacation, you could have just booked passage on the Catalina Express ferry out of Long Beach, for a guaranteed visit.

Thumbs Up 6

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Sogmoore 1 year ago

You should have got your port fees back. I have only had one cruise skip a port due to weather and my port fees and excursion fees was credited to my account

Thumbs Up 2

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