Covid test issue
Carnival Miracle Cruise Review to Mexico
4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)
Sail date: December 05, 2021
Ship: Carnival Miracle
Cabin type: Balcony
Cabin number: 8133
Traveled as: Family (young children)
Reviewed: 2 years ago
Review summary
I had an ok time. It was frustrating when I wasn’t given the right information before coming to this trip. I call carnival before I left and they would not help but told me to talk to my travel agent which was . I called about Covid testing and about my exemption letters and was given info wrong. I had to pay 150 Covid test fee because carnival said we took test too early. I called about this and told me wrong info and didn’t want to pay the fee when I told them about it. Just a 50 coupon for my next cruise with them. Also my kids were not vaccinated because too young and we did the exemption letters and was told my kids couldn’t leave the ship. It was not told me that we couldn’t enjoy off the ship even with the letters. Then the kids areas were close and no one told me before we came that my kids couldn’t have fun. Communication needs to be given righty when booking trough a third party on a cruise ship. No is offering some money back from these issues either when we paid for was to have kid activities and go to other islands. No great customer service on both ends. I have called and emailed on these issues and these companies are just apologizing and not doing anything.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Make sure before ship ask questions about the ship before you get on.
Ports of call
Long Beach (Los Angeles), California
Catalina Island, California Did not visit port
Ensenada, Mexico Did not visit port
Disembarkation
9 Comments
maryred 2 years ago
AuntPinkie 2 years ago
hollysmomtravel 2 years ago
CruzeFan 2 years ago