Very disappointing, this was my first cruise with carnival.
Carnival Miracle Cruise Review to Caribbean - Western
7 Night Western Caribbean (Tampa Roundtrip)
Sail date: October 21, 2018
Ship: Carnival Miracle
Cabin type: Balcony
Cabin number: 5227
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Customer service could use a facelift, they were working on deck 3 directly below our room a lot of pounding while we were trying to relax and nap which woke us up, we made several phone calls to customer service and they finally came up to our room to experience the extremely LOUD noises from the crew working on deck 3, dirty silverware in the dining room, some of your bartenders were less attentive on waiting on us and more interested in socializing, after waiting 5-10minutes we finally went somewhere else. When we settled our bill we inquired about shuttle services from the port to the airport, he said that the cost for two of us would be $44.00, when we met with the shuttle service person at the port we asked how much they would charge for 2 people and she said it would cost $22.00 that’s double what the customer service representative on carnival cruise, pretty sad that you employ people to lie to your guests for financial gain. This was my first cruise with carnival...Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don’t sail on the carnival miracle, explore other options.
Ports of call
Mahogany Bay, Roatan, Bay Islands, Honduras