First and Last time with Carnival
Carnival Miracle Cruise Review to Caribbean - Eastern
8 Night Exotic Eastern Caribbean (New York Roundtrip)
Sail date: September 28, 2010
Ship: Carnival Miracle
Cabin type: Balcony
Traveled as: Large Group
Reviewed: 13 years ago
Review summary
We will not be going on Carnival again, this was our first and last cruise and the Guest Services were beyond disgusting. My wife could not board on NY after being told by numerous Carnival agents that she had all the required documentation and then finding out she didn't. We requested something extra to be done for her after she spent over $800 flying out to the first port and was flatly refused - "You should read the contract and fine print." Would a cupcake and a little singing have been to difficult for them? Then on Half Moon Cay, the beach area had jagged rocks not covered by sand. Several people including myself tripped and scrapped my arms and knees on the rocks. After going back to the ship, I notified Guest Services and they stated I had to pay $2.19 for some band-aids. POOR SERVICE - CHEAP!Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Half Moon Cay, Bahamas (Private Island)
Pros: The very friendly and hardworking waiters and room service personnel
Cons: Guest services