Disgusting

Carnival Luminosa Cruise Review to South Pacific - Australia

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

1.3 out of 5
Carnival Luminosa

7 Night Great Barrier Reef (Brisbane Roundtrip)

Sail date: November 12, 2023

Ship: Carnival Luminosa

Cabin type: Balcony

Cabin number: 7407

Traveled as: Singles/Friends

Reviewed: 6 months ago

Review summary

I would personally not recommend Carnival to any of my family or friends. Entering a holiday spending over $2000 on accomodation and food to be underwhelming let down has left a distasteful stench in my mouth. The buffet is revolting so I attempted to eat at the restaurant hoping for better quality. To which I was again let down with a microwaved sirloin steak. Upon my disappointment I contacted guest services to make a complaint to which I was rudely advised to go back upstairs and speak to a manager. Upon locating a staff member in the buffet area asking for a manager I was directed to yet another waiter. The manager took my feedback but by the looks of these comments I don’t believe they’ve tried to improve anything. Upon departing Airlie beach, guests were forced to stand in direct Sun on 30 degree day at over 80% humidity. Over 150 guests (many elderly) left to suffer as they await the tender back to the ship. Carnival had one gazebo to cater for everyone as they wait. The pools are too small to cater for any more than 10 people and the reak of chlorine made them easily avoidable. Having a quiet night I decide to order myself a strawberry daiquiri from the bar, where I was asked if I’d like an extra shot. To which I replied “no thank you I have a big day of excursions booked tomorrow”. After receiving my drink I noticed the bar tender rudely ignored my request and added an extra shot anyway. This is disgusting and seriously questionable. The boat is overpacked obviously trying to get the most money they can. On multiple occasions I attempted to attend on ship events to which were always over packed to the point I was advised I cannot attend. The cabanas and chairs provided were no where near enough for the amount of people crammed on board. The smoking area was the size of a ensuite crammed with people 24/7. The person left to attend my room was creepy and perverted. Upon him attempting to start conversation he would stare at my breast and look me up and down which left me feeling uncomfortable. It got to the extent I was locking my suitcase everyday and left the “snooze” sign on my door to avoid him entering my cabin. The beds provided were horrendous and left my back strained every day. Staff should be monitoring events and ques more as other guest were cutting lines which would result in waiting over an hour to either embark or disembark. All and all I am appalled with the entirety of my stay. I will NEVER be attending this cruise again and I would NEVER recommend this to any family or friends and I pray you see this before it’s too late. WHAT A WASTE OF ALMOST $3000.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5
I would personally not recommend Carnival to any of my family or friends. Entering a holiday spending over $2000 on accomodation and food to be underwhelming let down has left a distasteful stench in my mouth. The buffet is revolting so I attempted to eat at the restaurant hoping for better quality. To which I was again let down with a microwaved sirloin steak. Upon my disappointment I contacted guest services to make a complaint to which I was rudely advised to go back upstairs and speak to a manager. Upon locating a staff member in the buffet area asking for a manager I was directed to yet another waiter. The manager took my feedback but by the looks of these comments I don’t believe they’ve tried to improve anything. Upon departing Airlie beach, guests were forced to stand in direct Sun on 30 degree day at over 80% humidity. Over 150 guests (many elderly) left to suffer as they await the tender back to the ship. Carnival had one gazebo to cater for everyone as they wait. The pools are too small to cater for any more than 10 people and the reak of chlorine made them easily avoidable. Having a quiet night I decide to order myself a strawberry daiquiri from the bar, where I was asked if I’d like an extra shot. To which I replied “no thank you I have a big day of excursions booked tomorrow”. After receiving my drink I noticed the bar tender rudely ignored my request and added an extra shot anyway. This is disgusting and seriously questionable. The boat is overpacked obviously trying to get the most money they can. On multiple occasions I attempted to attend on ship events to which were always over packed to the point I was advised I cannot attend. The cabanas and chairs provided were no where near enough for the amount of people crammed on board. The smoking area was the size of a ensuite crammed with people 24/7. The person left to attend my room was creepy and perverted. Upon him attempting to start conversation he would stare at my breast and look me up and down which left me feeling uncomfortable. It got to the extent I was locking my suitcase everyday and left the “snooze” sign on my door to avoid him entering my cabin. The beds provided were horrendous and left my back strained every day. Staff should be monitoring events and ques more as other guest were cutting lines which would result in waiting over an hour to either embark or disembark. All and all I am appalled with the entirety of my stay. I will NEVER be attending this cruise again and I would NEVER recommend this to any family or friends and I pray you see this before it’s too late. WHAT A WASTE OF ALMOST $3000.

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Avoid at all costs

Ports of call

Brisbane, Australia

1 out of 5

Airlie Beach, Queensland, Australia

5 out of 5

Cairns, Australia

1 out of 5

Port Douglas, Australia

1 out of 5

Cruise Willis Island, Australia

1 out of 5

Disembarkation

1 out of 5
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