Service has gone down😒

Carnival Liberty Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2 out of 5
Verified Review
Carnival Liberty

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: March 12, 2017

Ship: Carnival Liberty

Cabin type: Balcony

Cabin number: 7385

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

My wife and I cruised on the Carnival Liberty in April 2016 and we were more than pleased. Fast forward to March 2017 and we were less than thrilled to say the least. Service in dining rooms was slow and not attentive. I am still waiting for the coffee that i asked for with my dessert. For lunches we did a buffet and while the food was good, the bus boys were incredibly slow in cleaning tables. I had to flag them down to remove the previous diners dishes and wipe down the table. 

 

The entertainment was was good on board, the farewell show was cancelled due to rough seas, but the band and the singers put on an entertaining impromptu set.

 

the cabins were clean and the mist attentive person we met was our Cabin Steward who did a great job attending to our needs. He was the only person on board that called us by name.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

2 out of 5

Freeport, Grand Bahama Island

2 out of 5

Nassau, Bahamas

3 out of 5
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2 Comments

willwork4cruz    7 years ago

Sorry you service was not as good as last trip. Servers are of course people so some are better than others. It could be, the last set was experienced but these were new. The best server I ever had, had been on board for twenty years.

bmorgan    7 years ago

We were on Carnival in Oct. Meal time was very bad. I also am waiting for my coffee to go with my desert. Several times we weren't even given a knife to cut our meat. Maybe they just did not have adequate help.

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