Account Issues
Carnival Liberty Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail date: February 02, 2017
Ship: Carnival Liberty
Cabin type: Balcony
Cabin number: 8351
Traveled as: Singles/Friends
Reviewed: 7 years ago
Review summary
had promised and assured me I would have $120 of credit once onboard my Carnival cruise, but when when I checked the account on the first day, I only had $90 and Guest Services could not confirm/adjust the credit on my account and that it would be an issue I had to resolve with after disembarkation.
Also, on my last night at the Golden Olympian Dining Restaurant, I ordered a glass of wine which they charged with no problem, but when I tried to order an item off the Specialty Dining menu (I was willing to pay the extra $20) I was denied and told I would have to check with Guest Services. Later in the evening, after spending 45 minutes in line for Guest Services, the attendant explained that they could not charge my credit card until they were back in US waters (even though I had my card cleared for travel ahead of time with my bank.) and had approved Carnival to use said credit card for any charges to my stateroom (as they were supposed to). This was my boyfriend's very first cruise and it did not leave a good impression on him.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
1 Comment
William123 7 years ago