First Caribbean cruise

Item: Carnival Legend
Rating: 3.2
Author: sbuettell

Carnival Legend Cruise Review to Caribbean - Eastern

sbuettell

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 3

Overall rating:

3.2 out of 5

8 Night Eastern Caribbean (Baltimore Roundtrip)

Sail date: October 15, 2022

Ship: Carnival Legend

Cabin type: Balcony

Cabin number: 6142

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

I had a good time with the exception of being hurt on the excursion. I felt there was alot of miscommunication and unfortunately very poor handling of concerns and of my injuries. I am hoping carnival will do better in the future and I am hopeful they will make things right.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Wish we had the round hash browns more often!! Only had them once!

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Wish our steward was more personable with us. Kept saying about our room being warm but nothing was ever done. Would ask our steward for things like towels and ice but would take constant reminders to even receive them.

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Kept saying to guest service and our steward that our room was too warm but nothing was ever done and no communication was given

Ports of call

Princess Cays (Cruise Line Private Island)

3 out of 5

Grand Turk Island

5 out of 5

Our home sweet home excursion was fabulous and the staff were excellent!!!

Thumbs Up 1

Amber Cove (Puerto Plata), Dominican Republic

1 out of 5

The dune buggies were a lot of fun. But unfortunately the rest of the excursion experience was not good. There was a lot of miscommunication on what was expected and what we were going to be doing. In the excursion information it said nothing about an extreme hike up hill and then being fully submerged in water for the “waterfall” part of the tour. It had only said a light walking and looking at waterfalls. It said nothing about wearing a swimsuit. Also it said nothing about food being provided for a cost. There was no time to even eat if we wanted to. Also I ended up getting hurt on the excursion and my accident was never reported to the ship and then when I got back onboard I went immediately to guest services who then sent me to the medical center, and they never documented that. So when I had to go back to the medical center because my wound was infected they kept having to try to find out what had happened. Then when I talked to the excursion services they said they would refund me my money and nothing has happened yet. Also they had the audacity to ask me if I finished the excursion after being hurt and I told them I had no choice because we had to hike back to where the tour began. Overall it definitely put a damper on my vacation and I am now dealing with my face being hurt and disfigured and praying that I don’t have anymore complications from this.

Thumbs Up 0

Disembarkation

3 out of 5

Seemed very confusing and it was very hard to hear announcements

10 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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lincoln 2 years ago

Sorry about the bad experience with the excursion; thanks for sharing.

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lsbs 2 years ago

Thanks for the review.

Thumbs Up 0

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lsbs 2 years ago

Thanks for the review.

Thumbs Up 0

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byhisgrace 2 years ago

Thanks for your review

Thumbs Up 0

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AuntPinkie 2 years ago

Appreciate your feedback. Glad you enjoyed your the cruise except for the major issue of your injury.

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Gwbigdog 2 years ago

Thanks for sharing your cruise

Thumbs Up 1

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javawoody 2 years ago

Thanks for the review. Sorry you were injured

Thumbs Up 1

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margesu 2 years ago

So sorry you were injured.

Thumbs Up 1

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joyandjerry 2 years ago

Sorry you were injured. I hope they give you better customer service.

Thumbs Up 1

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