Not A Very Good Cruise

Carnival Legend Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1 out of 5
Verified Review
7 Night Exotic Western Caribbean (Tampa Roundtrip)
Sail Date: May 03, 2009
Ship: Carnival Legend
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 8 years ago

Carnival cancelled one of our ports of call; we already knew Mexico was cancelled before we went on the trip. But they cancelled Honduras while we were leaving Belize. They knew well in advance that they might have to cancel Honduras because another Carnival cruise was in Belize at the same time we were, the other Carnival cruise was cancelled from Honduras and was rerouted to Belize. Our ship decided to have another Fun Day at sea. So we only made two ports of call out of a seven day cruise. Its very hard to believe Carnival could not have rerouted our ship, EVERYTHING on a cruise is very well planned and orchestrated. I clearly felt Carnival thought about making money first and taking care of their customer satisfaction second.

3 out of 5
5 out of 5

Pros: The Ship Was Nice

Cons: Carnival Business Practices - Poor Customer Service

Recommends Carnival Legend? Yes!

Was this review helpful? 5

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