4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)
Sail date: February 18, 2019
Ship:
Carnival Inspiration
Cabin type: Inside
Cabin number: U106
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
Some good some bad. I was grateful to spend time with the family.
Embarkation
1 out of 5
Not great. We had 7 travelers total. In November 2018 I purchaed drink packages for our entire group. 3 cheers packages and 4 bubbles packages (approximately $850) Upon getting on the ship and trying to get drinks we were told that 3 of the 4 bubbles packages didn't appear to have been purchased. Of course, I was puzzled as I had purchased them all together. I provided my receipt to show guest services that I indeed purchased them however, this was not good enough. I was told they needed to send an inquiry. So they sent the inquiry and we waited. Meanwhile 3 of my teenagers were thirsty and without drinks! I offered to buy some at the bar however, they don't have change or accept cash! Needless to say we were not happy. After 3 hours, I called guest services from our room to check the status of the inquiry, they had no idea when they would get a response. I waited another 3 hours and personally walked to guest services to check again. A very nice person called and got it cleared up with in 10 minutes. I spent the first 6 hours of my cruise trying to get this error fixed, frustrated and my kids were thirsty. Not a good start!!!!
Ship experiences
Food and Dining
1 out of 5
The food was not good! I have traveled many cruises and the struggle to get a warm good meal was real! So much so that I ordered a grilled cheese sandwich from the sandwhich place and they gave me two pieces of toasted bread WITH NO CHEESE. I had to go back, wait in line again and say "Hey, there is no cheese on my grilled cheese sandwich". They added cheese but failed to melt it. I had no words!
Onboard Activities
3 out of 5
some of the activities were enjoyable and entertaining. However, on previous cruises the dining room entertainment was stellar. This fell quite short and was disappointing!
Did you not set up a credit card for your Sail & Sign card? You can buy drinks anytime with your Sail & Sign card if you set up a credit card for it. Also, you can get drinks for kids on the Lido deck. They have milk, coffee, lemonade, tea, water, all for free. Plus you can order a 12 pack of water for your room before your cruise and it will be there when you arrive. Also, every person can bring a 12 pack of soda or juice in their carry on luggage. Hopefully, you will decide to cruise again with this information.
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