Worst Cruise Ever!
Carnival Inspiration Cruise Review to Mexico
4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)
Sail date: January 21, 2019
Ship: Carnival Inspiration
Cabin type: Oceanview
Traveled as: Large Group
Reviewed: 5 years ago
Review summary
This ship was filled with cigarette smoke, and there was almost no escaping it! Prior to our cruise, we contacted Carnival Cruise Lines and they assured us that there were designated smoking areas on the ship and that the ventilation system was more than adequate to keep the smoke free from the other passengers. Our AAA travel agent, Tracy Cartwright, also contacted Carnival Cruise lines to inquire about the cigarette smoking policies and ventilation system because I am sensitive to cigarette smoke and they told her the same thing. The information that Carnival Cruise Lines gave to both of us is NOT TRUE!!! We spoke with our Room Porter about the cigarette smoke and he told us that it was always like this He said that he wished they would do something about this because he had to work in these conditions continuously for 7 months. He kindly got us a portable fan for our room and contacted Guest Services Management for us. When Guest Services Management finally came to us the ship had already departed. The smoke was getting worse and the smoke was thick in the hallway. We asked the Guest Services Manager if they could put a larger fan in our hallway (we had seen one on another floor) in order to help blow some of the smoke out. His reply was, "The smoke is coming from the casino upstairs and since the ventilation system was one system, there was nothing he could do. No fan was brought to our floor. We also went to the guest services desk to complain about the smoke and to tell them that the smoke was flowing into our room through the vent in our room. They kindly apologized and said that there was nothing that they could do. We later received an envelope on our room door with a card from Betronel Koorts/Guest Services Associate apologizing for the smoke odor that was present in our stateroom, she included 2 free drink coupons for us to use in the bar or coffee shop. SERIOUSLY!!!??? If we had been aware of the unavoidable smoke on the ship, their useless ventilation system and disregard for the health and well being of all of their passengers and workers, we would not have booked this trip.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't go unless you enjoy breathing cigarette smoke 24/7.
Ports of call
Long Beach (Los Angeles), California