Less than impressive .... do not bring kids

First, the kids activities were definitely oversold to us when booking.  We were traveling with 7 kids in tow between the families that went.  The kids center was only "open" from 7pm-10pm in the evening, where they played movies for them.  Understandably, after 10pm they charge no big deal.  However, when dinner takes upwards of THREE hours because the service was SO SLOW you miss all the shows.  There was ONE family game night show that was kid appropriate and they had fun.  The other shows were definitely geared towards adults, my kids sat through them reluctantly but there wasn't much options for them.  I was disappointed to say the least in the entire experience.  The weather (which isn't their fault) was cold, they did not try to rearrange any activities to keep anyone, kids included, entertained while out at sea.  The food was TERRIBLE, any free hotel continental breakfast could compete with any of their meals including dinner.  We had to wait upwards of an hour to be seated for dinner each night, then took over 2 hours to get through dinner.  The staff was not nearly as friendly as any other cruise we have taken, including this same one in 2016.  Our dinner staff was rude, with the exception of our first night (where we waited an hour and a half to eat) but the food seemed to be all the leftovers ... we were onboard celebrating a birthday and two anniversaries where they didn't even acknowledge the birthday.  Friends of ours received things in their room with their anniversary etc, we did not.  I still have to go through our bill which we were overcharged for drinks etc as we paid for the drink package, but we were charged for drinks.  No, we did not go over our allowed amount in drinks either.  Nor did I sign for any charges where they were incorrect.  Overall, a one star is about where the entire thing fell.  We will NOT be returning to this cruise line, or probably cruise with Carnival again.  We specifically asked if they made any upgrades to the boat since our last cruise last year as it was completely outdated, lots of gold and old upholstery.  They told us at booking this boat was "completely remodeled at the end of 2016" and it looked exactly the same as the year prior with the exception of the Egyptian boob statues down the hallway were removed.  Disappointing.