Worst cruise ever!

Item: Carnival Imagination
Rating: 2.6
Author: bosslady968

Carnival Imagination Cruise Review to Mexico

bosslady968

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 8

Overall rating:

2.6 out of 5

Verified Review

3 Night Baja Mexico (Los Angeles Roundtrip)

Sail date: May 16, 2019

Ship: Carnival Imagination

Cabin type: Oceanview

Cabin number: R207

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

This was absolutely the worst cruise I've ever been on. I wouldn't recommend this ship to anyone. I was offered a bottle of wine as compensation and I don't even drink. This ship and poor staff should be retired.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Server spilled a whole bottle of syrup on me at breakfast buffet. The top was not screwed on. I watched a woman get groped at the bar and none of the staff called for security. We asked 3 people to call. One server just smiled and walked away. I had to assist the lady down to guest services. I had to ask for towels everyday.

Ship Quality

1 out of 5

Old and worn ship

Cabin / Stateroom

1 out of 5

Window had missing caulk so cold air came through window. I had to put a towel in window to eliminate noise and air. No hot water the entire trip. I complained several times. They wanted me to move to another room with no upgrade at the very back of the ship away from my family. We booked the rooms close on purpose.

Ports of call

Long Beach (Los Angeles), California

4 out of 5

Ensenada, Mexico

1 out of 5

Disembarkation

4 out of 5

4 Comments

jdwoodworth 5 years ago

We just went on a 4 day Catalina and Encinada cruise on the Immagination cruise ship and it was fun, clean, and great service. Cruise date: May 12th to 16th There was a few wild and annoying people but it's what some people do to have Fun. I try not to let it ruin my day.

Thumbs Up 1

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Dutch3901 5 years ago

My apologies, I hit “Done” inadvertently before I completed my comment. If we had experienced the incidents that the OP did, I would be unhappy with the conduct as well, but the condition of the ship was just fine. As this appears (by the lack of cruise history and other info) as it’s their first cruise, I recommend them do just basic research about a ship before they cruise... Hopefully, better cruising in their future...

Thumbs Up 1

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Dutch3901 5 years ago

I was getting off of the Imagination at the time that the poster was embarking. I like Fantasy Class ships and found the ship to be just fine, and we enjoyed it.

Thumbs Up 2

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CruzeFan 5 years ago

Most cruise lines seem to put their older ships on the West Coast.

Thumbs Up 0

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Other reviews of this sailing

Short and sweet

Great Value, Disappointing Food