Carnival Imagination Cruise Review to Mexico

Contributor Level: Purser

2-3 cruises


Helpful Votes

1 out of 5

Horrible Service

Sail Date: November 26, 2014

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Inside

Our family including 2 children and 2 seniors hoped to have a Thanksgiving vacation on the Cruise. We followed their instruction on the boarding location which cost us additional $600+ but they still denied our boarding. We had a horrible experience with them. We followed their instruction over the phone, but they just didn't keep what they told us on the phone. How come a big company like Carnival can do whatever they want to their customers without any responsibility. 

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions


Never travel or vacation with Carnival again.

Was this review helpful? 7

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top