Good but not great

Item: Carnival Horizon
Rating: 3.6
Author: glennkinard

Carnival Horizon Cruise Review to Caribbean - Southern

glennkinard

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

3.6 out of 5

Verified Review

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: March 18, 2023

Ship: Carnival Horizon

Cabin type: Inside

Cabin number: 8222

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

One of our parties couldn't make the trip on the day of embarkation. Carnival kept our money and didn't allow us to use the second room that we paid for. I feel that they should allow us to use the room that we paid for or refund that room charge.

Embarkation

4 out of 5

We embarked at Aruba due to a flight delay. No one helped us with luggage going from the cruise port to the ship. Once on the ship, we had help.

Ship experiences

Food and Dining

3 out of 5

It was just OK.

Onboard Activities

4 out of 5

They had lots to offer, but somethings were closed down due to wind.

Entertainment

4 out of 5

Service and Staff

4 out of 5

Of all the various teams onboard, Guest Services was the best team.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

The size was very small compared to some other interior rooms when we've sailed before.

Ship tip

bring plastic straws if that's what you like to use.

Thumbs up

Ports of call

Miami, Florida

2 out of 5

Oranjestad, Aruba

5 out of 5

Bonaire, Netherlands Special Municipality

4 out of 5

La Romana, Dominican Republic

2 out of 5

Amber Cove (Puerto Plata), Dominican Republic

2 out of 5

Disembarkation

4 out of 5

10 Comments

Sogmoore 1 year ago

Thanks for sharing

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lsbs 1 year ago

Thanks for sharing.

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lsbs 1 year ago

Thanks for sharing.

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carrieluvsgreg 1 year ago

Sorry about the experience with some missing the trip, that’s what trip insurance is for tho… but regardless of who paid for the trip- the cabin was registered to specific passengers, if they were not onboard, there was no reason to let anyone else have access to that room. That could be disastrous if the absent party was able to board later only to find their room was occupied… people are often surprised that the cabins aren’t handled like hotel rooms that basically it doesn’t matter who stays in the room. If there was an accident, the manifest is how they sort through missing, dead, injured, etc.

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natelorip 1 year ago

Thanks for sharing.

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Gwbigdog 1 year ago

Thanks for sharing

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gwright1129 1 year ago

Well... for starters, when you arrive in Miami, porters move your luggage, not the carnival staff. So the fact that you missed Miami and flew to aruba... there would be no porters. Secondly, it's in the contract about the cabin... they will be reimbursed taxes, port fees and any prepaid excursions or gratuity.

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dcoleman2219 1 year ago

Thanks for the review.

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javawoody 1 year ago

Thanks for sharing

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AuntPinkie 1 year ago

Appreciate your detailed review. Your forfeit of cruise cost was detailed in the cruise contract you “signed” (checked that had read). Sorry you felt “cheated” and therefore were disappointed in your cruise.

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