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Carnival Horizon

Carnival Horizon Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

4.5 out of 5
Verified Review
Carnival Horizon

6 Night Western Caribbean (Miami Roundtrip)

Sail date: September 29, 2019

Ship: Carnival Horizon

Cabin type: Balcony

Cabin number: 6441

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

It rained as we where getting back on the boat in Jamaica. Carnival didn't even try to speed up the process of getting everyone back on board quickly. I stood outside in the pouring rain with lightning and thunder for 15 to 20 mins before we where able to get scanned back into the boat. The ABSOLUTELY WORST EXPERIENCE EVER. Myself and children got a fever and cold because of this and missed going with the rest of our family to Grand Cayman. Carnival DEFINITELY should revisit thier protocal of getting ppl back on the boat at the ports. According to the Cruise Director "Cookie " we needed to cut our excursions to get back to the boat earlier to avoid long lines!!! UNACCEPTABLE CARNIVAL!!!

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Miami, Florida

5 out of 5

Ocho Rios, Jamaica

5 out of 5
It rained as we where getting back on the boat in Jamaica. Carnival didn't even try to speed up the process of getting everyone back on board quickly. I stood outside in the pouring rain with lightning and thunder for 15 to 20 mins before we where able to get scanned back into the boat. The ABSOLUTELY WORST EXPERIENCE EVER. Myself and children got a fever and cold because of this and missed going with the rest of our family to Grand Cayman. Carnival DEFINITELY should revisit thier protocal of getting ppl back on the boat at the ports. According to the Cruise Director "Cookie " we needed to cut our excursions to get back to the boat earlier to avoid long lines!!! UNACCEPTABLE CARNIVAL!!!
Thumbs Up

George Town, Grand Cayman

1 out of 5
It rained as we where getting back on the boat in Jamaica. Carnival didn't even try to speed up the process of getting everyone back on board quickly. I stood outside in the pouring rain with lightning and thunder for 15 to 20 mins before we where able to get scanned back into the boat. The ABSOLUTELY WORST EXPERIENCE EVER. Myself and children got a fever and cold because of this and missed going with the rest of our family to Grand Cayman. Carnival DEFINITELY should revisit thier protocal of getting ppl back on the boat at the ports. According to the Cruise Director "Cookie " we needed to cut our excursions to get back to the boat earlier to avoid long lines!!! UNACCEPTABLE CARNIVAL!!!
Thumbs Up

Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5
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6 Comments

jmwvpens    5 years ago

A fever and cold from getting wet?
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BoozeCruzin    5 years ago

This is why you throw a few ponchos in your bag. Rain can happen at anytime.
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stefvancs2018    5 years ago

It was ridiculous that you posted this complaint multiple times. They have protocol to follow for safety and they followed it. I agree with Cookie. You should have monitored the weather and gotten back to the ship sooner.
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okhappy493    5 years ago

We were in a downpour one year but when we sailed away there were no bombs or guns smuggled on board the ship and I never caught a cold, hooked on cruising
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sandqueen    5 years ago

I agree not the rain our child’s doctor says u can go out in ice cold wet head not get sick! The main priority is to make sure everyone is safe sorry u had bad time
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DoodlerOM    5 years ago

Were as yes this was an inconvenience for you and your family, the safety and security of passengers and crew need to be a top priority! Also, you did not get sick because you were in the rain - basic biology, viruses do not incubate or spread because of warm rain. Likely you encountered a sick person 3 days prior to you and your children getting sick has nothing to do with the rain.
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