The goal was to take our grandchildren on a fun cruise and that was accomplished

Carnival Horizon Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.1 out of 5
Carnival Horizon

6 Night Western Caribbean (Miami Roundtrip)

Sail date: December 09, 2018

Ship: Carnival Horizon

Cabin type: Suite

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

The purpose of the trip was for our 8 grandchildren and for them it was fabulous. Job well done. I will stick to Princess or Holland America both Carnival owned ship lines. The Caribbean is not for me.

Embarkation

3 out of 5
To move that many people on and off is just insane. You have three or four loading places on the ship for your customers but you put them threw one door to the ship.

Ship experiences

Food and Dining

1 out of 5
Of all the cruise ships I have been on this ship had the worst sanitation by far. We were traveling with an ER doctor and my wife got food poisoning. The staff pushed it off to sea sickness but then when the doctor stepped in they knew they were busted. Everyone is our party of 16 was sick at some point during the cruise. Someone better clean up the sanitation and do it NOW. I bought the soda package again and this time it was a nightmare of bar staff not wanting to serve you to opening a can and giving you a class and basically saying pour it yourself. Really.

Onboard Activities

3 out of 5
The Ocean Club for kids was fabulous. The workers were fabulous. Simply the best. I had 8 grandkids on the ship and they all just had the best of times. My adult children were rather bored except one show ever other night was good. My wife and I were utterly bored. Holland Amercia for us.

Entertainment

Never saw any shows.

Children's Programs

5 out of 5
Simply the best. The Green Eggs and ham breakfast was a little heavy on the sugar but the kids loved seeing the characters. The kids clubs were awesome. The purpose of the cruise was the kids and in this way the ship excelled.

Service and Staff

5 out of 5
Marvin our room steward was simply the best steward. Really did a good job. Our wait staff in the Reflection dinning room was fabulous. Darvin our waiter could not have been better. The maitre dee was fabulous as well.

Ship Quality

1 out of 5
Sanitation was almost non existent. We traveled with an emergency room doctor and he diagnosed my wife, who planned this trip with food poisoning the first day. Everyone in our party of 16 was ill or throwing up at some point. Our doctor friend said it was sanitation. Come on really after all these years you still have this problem. I was also appalled with the condition of this new ship. Our balcony room exterior door was noting but rust. Rust all over on this 6 month old ship. There needs to be interior switches in the bathrooms and a switch of light up the closet area. This would allow on guest to sleep while another guest prepares for the day. Plenty of hangers!!!

Cabin / Stateroom

4 out of 5
Rusty exterior door the only reason not excellent

Ship tip

Really good kids ship.

Ports of call

Miami, Florida

1 out of 5
Scum of the earth. Theives at every turn from Lyft drivers to pizza places ripping off people from the time we got off the plane to the time on the ship and off again.

Cozumel, Mexico

3 out of 5
To short of a visit, shops were filled with theives as well. I bought a pair of boots and the salesperson wrapped up the wrong size boots and two bags and sent me to the ship. Only after did I realize the scam. Shame Shame. You own the building and rent to the shop keepers only to have them ripp off customers and give you a bad name.

George Town, Grand Cayman

4 out of 5
Great driver horrible weather. Ported on the other side of the island guys and it threw everyone off. Maybe another time. The turtle farm was ok.

Ocho Rios, Jamaica

3 out of 5
Proverty central. Drugs offered at every turn. Our excursions were fun and driver great, but the town and people were sad to witness. Shopping was poor at best.

Disembarkation

5 out of 5
My wife lost her bag from the conveyor belt to outside. They found it within 30 minutes and all was well. Thank you so much for that.
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