Disorganized. Missed a port, no compensation. Being Platinum meant very little.

Item: Carnival Horizon
Rating: 4.3
Author: mustang14

Carnival Horizon Cruise Review to Caribbean - Eastern

mustang14

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

4.3 out of 5

8 Night Eastern Caribbean (New York Roundtrip)

Sail date: June 05, 2018

Ship: Carnival Horizon

Cabin type: Balcony

Cabin number: 11254

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Said it above. Disorganized, couldn't get set dining even though I am platinum member. Missed a Port and was not compensated, even though we booked because it was to have 3 ports.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Not great

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Cruise director was great. Room steward was very good, mr. G

Ship Quality

3 out of 5

Not enough hot tubs. More space with smaller areas

Cabin / Stateroom

5 out of 5

Ship tip

Been on better carnival ships

Thumbs up

Ports of call

New York, New York

5 out of 5

San Juan, Puerto Rico

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Disembarkation

2 out of 5

10 Comments

nuclearheli 5 years ago

You got ripped. We were on that cruise and received 20% off of our next cruise good for two years. Used it on the upcoming cruise and saved $1,000. Stayed in one of the Havana Suites and loved it. Private pool aft very nice. Also had priority everything including dining seating. Doesn't sound like the cruise we were on.

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Crazycruiser962 6 years ago

Troll troll troll

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LouD11 6 years ago

How can you have such a horrible experience but give it 4 stars? Something is fishy here.

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acardinrnbsn 6 years ago

1 and only review

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garygoods 6 years ago

Friends of mine just got off ship today and loved it

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TheIceman 6 years ago

Troll

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MrsRJ811 6 years ago

Platinum get priority seating 😐

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renaedave 6 years ago

is this fake?

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armstrong7984 6 years ago

Did u get a Havana Cabana suite? We are so we get the cabana pool and hot tub w alot less people when we go.

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Frogboo95 6 years ago

Strange...other people on same cruise have said they WERE compensated....

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Other reviews of this sailing

Good trip, missed Grand Turk but loved the ship

Horizon Cruise

Not being able to go to Grank Turks was a HUGE disappointment.