My First Carnival Cruise

Carnival Horizon Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2.6 out of 5
Verified Review
Carnival Horizon

4 Night Bermuda (New York Roundtrip)

Sail date: May 24, 2018

Ship: Carnival Horizon

Cabin type: Balcony

Cabin number: 8244

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

This was my first and last Carnival Cruise. I have cruised 6 times before this trip and have never experienced a vacation cruise like this one. I went with 21 people so yes I had a great time once I was able to get a drink from the bar. Pool bars need more staff. Usually the dining room has a better selection of food, but I noticed the buffet on the lido deck was the exact as the dining room. I am a single mom and saved for 2 years for this vacation. I am grateful I got to share 4 days with my sons but was disappointed on how understaffed you were and how stressed the employees were. Some even made comments on how crazy the kitchen was and how busy they were. I don't blame the workers at all, I actually felt bad for them. They worked so hard, maybe too hard. If my friends and family did not join me on this vacation I probably would have rated it as the worst one I've taken.

Embarkation

3 out of 5
The parking for the ship terminal was closed and it took me an hour to find a spot.

Ship experiences

Food and Dining

1 out of 5
The Dining room was a 3 hour ordeal, they were too busy to even ask if we wanted a drink. At one point the waiter didn't even come back for dessert orders so we left the table. Buffet was always cold. The best food was the burgers but the wait for one was at least 30 minutes.

Onboard Activities

3 out of 5
The cruise director was fun.

Entertainment

2 out of 5

Service and Staff

2 out of 5
This ship was clearly understaffed. The staff you had were too busy to be nice. The man who cleaned my room was the only friendly one who spoke to me.

Ship Quality

2 out of 5
Design was nice but many bathrooms had no soap and the hand sanitizers were always empty

Cabin / Stateroom

4 out of 5

Ship tip

Bring your own hand soap and be prepared to wait on line for everything. They have 2 people in each section to service hundreds of people.

Ports of call

King's Wharf, Bermuda

4 out of 5

Disembarkation

5 out of 5
Was this review helpful? 26

8 Comments

Other reviews of this sailing