disappointment with staff of Carnival pertaining to dinner times

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Review summary

I was very upset with the manner in which the dinner times were handled. specifically, We and another couple made reservations for Anytime Dining. Ours was anytime but the other couple was given a late dining time. We complained and were told that the 1st evening would be Anytime Dining but a note would be placed in out mailbox before the 2nd night. My dining was changed to Late and the other couple received three (3) cards stating everything was denied. We then went to Guest Services stating questioning the ability of the dining staff since they are not on duty at 4:00 P.M. It was amazing that this was resolved and both couples were able to dine together at Anytime Dining. It was very irritating to constantly be kept on edge with the possibility of not being able to dine together since we both received confirmation initially that we would dine together. It is certainly pleasurable to be able to cruise with fiends. Yet, you made it very distasteful with your actions. We have been on cruises for over twenty-five (25) years and am not anticipating utilizing Carnival again.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

New York, New York

Saint John, New Brunswick

Halifax, Nova Scotia

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