Disappointed

Item: Carnival Glory
Rating: 2
Author: SusanB20

Carnival Glory Cruise Review to Canada, New England, New York

SusanB20

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 44

Overall rating:

2 out of 5

Verified Review

5 Night Canada/New England (New York Roundtrip)

Sail date: July 03, 2010

Ship: Carnival Glory

Cabin type: Oceanview

Traveled as: Family (young children)

Reviewed: 14 years ago

Review summary

We have traveled on Carnival and Princess in the past and never had an issue. We found this cruise on the Glory to be substandard compared to the many other cruises we have been on. You get what you pay for; this cruise was priced less than the other cruises leaving New York and this was reflected in the food and services. It started off with us being waitlisted for the early seating. The first thing we did when we got on the ship was see the Maitre D' to request a change to early seating. The request was denied - so much for being a loyal past customer obviously our loyalty to the Carnival brand was not reciprocated. We made the best of it. We are both professionals that work early hours and our son were not up to staying up for the 10:30 shows so we did not get an opportunity to see the shows. The weather was nice and there was not much to see in the Canadian ports. Overall, the food was not good. It was not up to the level that we had experienced on past cruises. We would not recommend this cruise.

Ship experiences

Food and Dining

1 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Our son had a great time in the kid's club and always wanted to go. He enjoyed the activities and the staff.

Service and Staff

3 out of 5

The staff work hard and are friendly but were not well informed. When we tried to disembark the ship (self assist) none of the staff knew where we had to go to get off. This information was part of the disembarkation talk, printed materials or part of the verbal instructions when they announced the deck being cleared for disembarkation. We had to disembark at the front of the ship but most of the entrances were closed and we had a hard time getting to the front of the ship and none of the staff seemed to know where we had to go and how to get there.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5