Very Disappointing!

Carnival Freedom Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.3 out of 5
Verified Review
Carnival Freedom

5 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: September 02, 2023

Ship: Carnival Freedom

Cabin type: Balcony

Cabin number: 1046

Traveled as: Couple

Reviewed: 9 months ago

Review summary

Just got off 5 night cruise on Carnival Freedom to the Bahamas, and a lot has changed since we went on the Freedom last year. We loved it so much last year we went again, but the food and service were horrible. Had a balcony room again but this time the light didn't work and we were told that it couldn't be fixed, so we opened the curtains for some light out there at night. Buffet food was mostly dry and tasteless and finding somewhere to sit was awful; we actually left our food on the table to get drinks and came back to find people standing and saving our table and telling the waiter to clear off our table and they threatened us when we sai8d that the food and table were ours.. We are 71 years old and didn't want a scene so we just left. Tried MDR 3 nights; shrimp cocktail had 4 tiny shrimps; tried steak twice, ordered medium rare and both were very thin, mostly gristle with a tiny bit of overcooked rubber in the center. Salmon the other night was tiny, overcooked, dry and tasteless. Our waiter last year was the best but this year our waiter actually ignored us and I even had to get up and get my water refilled. Left and got pizza all 3 nights, which was the best food on the ship. Getting served at any bar was endless waiting, while bartenders seemed to only pay attention to drunks who must have spent the whole day there tipping them. Waited about 20 minutes at 2 different bars then went to a third bar, waited, ordered a beer and they were out of that brand. Don't they restock the ship before they leave the port? On a positive note, our room steward Wayan was great, friendly and showed us how to make a towel dog, and the cruise director Andy was awsome, funny and also helpful. We're booked on another Carnival cruise next year, but I think we may cancel and try another cruise line.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
food was mostly cold and dry at buffet and worse in the MDR, where the waiter ignored us

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

2 out of 5
endless waits to get drinks, room steward Wayan was great, and Andy the cruise director was also great, helpful, and funny

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
room was OK but light on the balcony was out and they couldn't fix it

Ship tip

Went last year and it was so great that we booked this cruise on the same ship when we got home. BOY, have things changed in a year!

Ports of call

Port Canaveral, Florida Did not visit port

nothing there

Nassau, Bahamas

3 out of 5
Hot and crowded. 3 other ships were there at the same time

Princess Cays (Cruise Line Private Island)

5 out of 5
Ride to beach was fast; coming back very long wait. Very nice beach, pretty bad buffet with more flies than food

Grand Turk Island

5 out of 5
Our favorite! went to Margaritaville and had reserved VIP section with loungers, umbrella, cooler full of ice and a safe to keep our stuff. Even had a button to call the waitress and food was better than on the Freedom

Disembarkation

1 out of 5
waited over 1/2 hour for an elevator that wasn't full and very long lines getting off.
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