Not the experience we hoped for
Carnival Freedom Cruise Review to Caribbean - Eastern
![Carnival Freedom](https://cruiseline-shipmedia.imgix.net/ship/carnival-freedom/e0d97f8b-167d-4487-b5a3-355114e6f025-3EBL5_1_600x400.jpg?auto=format,compress&w=160&h=120&)
5 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail date: July 04, 2022
Ship: Carnival Freedom
Cabin type: Balcony
Cabin number: 6247
Traveled as: Family (older children)
Reviewed: 2 years ago
Review summary
Lost wallet and knew exactly where it was left. Couldn’t get Carnival guest service to communicate with the security team. A bunch of excuses. Made for a poor and waste of a cruise. Very frustrating.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Very disappointed in Carnival’s Customer Service.
Ports of call
Amber Cove (Puerto Plata), Dominican Republic Did not visit port