Christmas cruise with family

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 43

Review summary

Loved that members of our large group had different activities to choose from throughout the day. Disappointed in long lines everywhere, long waits to get seated for dinner even when our group was split up. The execution of getting everyone off the boat for excursions is nothing less than a hot mess. There were many examples, but the one that really got me upset was that the staffperson who gave us instructions on how to get to our ferry for our Tulum trip did not know what she was talking about. We were told to walk down the pier and past the left side of the Duty Free Building. After we did that we realized that if we were getting picked up by a FERRY and not a bus, we would need to go back to where there is actually water. So we went back down the pier and found the group waiting for the ferry. There were several employees with signs for various excursions, but no sign for our Tulum trip. We were assured we were in the right place, and it turned out we were, but there was a lot of unnecessary stress due to being given erroneous instructions before debarkation.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Galveston, Texas

Mahogany Bay, Roatan, Bay Islands, Honduras

Belize City, Belize

Cozumel, Mexico

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