Great service! Food? Not so much

Carnival Freedom Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 13

Overall Rating:

3.0 out of 5
Verified Review
5 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: July 21, 2014
Ship: Carnival Freedom
Cabin Type: Inside
Cabin Number: GUAR
Traveled As: Family (older children)
Reviewed: 3 years ago

This was our first cruise and we had been hearing for years how wonderful the food is on cruises. Well, unfortunately we found this not really to be the case. Though the food was abundant throughout the ship with many different places to eat, overall the quality was just not there. First, shouldn't hot foods be served hot? I am somewhat surprised there isn't some sort of health code violations or something here. Not lukewarm to cold. And bland would be the best word I could use without being profane. There were a couple of exceptions. The Mongolian Wok was very good as was Guys burger joint and the Blue Iguana,(a made to order burrito bar) But let's be honest, how tough is it to screw up asian, burgers, and burritos?

On the other hand, our room stewards were absolutely fabulous. Always a smile and a friendly greeting by name in the hallways at all hours of the day.(Do these people never sleep?) And if we had any requests, they bent over backwards to fill our needs in a speedy fashion.

Another thing, if there are rules aboard ship, shouldn't they be enforced if not followed. Several times overly buff gentlemen strutted through the dining halls shirtless, mocking the posted signs to the contrary. And, if the teen club is supposed to be 15 to 17 year olds only, why were 12, 13, and 14 year olds and up to 20 year olds allowed to join in this supposed teen club? Not cool in the least. We trust our children to the cruise line and this is how they protect them?

 

Food and Dining

1 out of 5
Blah, blah blah, blah blah

Onboard Activities

3 out of 5
Might have been better if communication with guests had been better

Entertainment

3 out of 5
Singing was atrocious, but comedy pretty good

Children's Programs

1 out of 5
See posted comment

Service and Staff

5 out of 5
Room stewards were very attentive and friendly

Ship Quality

5 out of 5
Very clean

Cabin / Stateroom

3 out of 5
Very clean, but small. We were supposed to get an upgrade, but it never happened.

Ship Tip

The Mongolian Wok was the best food for us. However, they were only opened for lunch.

3 out of 5
Kind of disorganized and dirty
3 out of 5
Nothing was really inexpensive as claimed by the director
5 out of 5
White soft sandy beaches and clear water. If not for the long wait in the sun trying to get back to the ship, it would have been perfect.
3 out of 5
Again, perfect beaches, but expensive souvenirs.
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