Cruise started off badly and did not improve much

Carnival Freedom Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 19

Overall rating:

2 out of 5
Carnival Freedom

7 Night Western Caribbean (Ft. Lauderale Roundtrip)

Sail date: May 03, 2014

Ship: Carnival Freedom

Cabin type: Balcony

Traveled as: Couple

Reviewed: 10 years ago

Review summary

We are Platinum status cruisers.  We got on board about 11:00 AM, normally, our luggage arrives about 1/2 to 1 hour after we get into our room.  On this cruise the luggage arrived after 8:00 PM.  It was soaked, clothes and everything.  What we found out was that Carnival left almost everyones luggage on the dock during a big down pour.  Therefore, the ship was 3 hours late in leaving the port.  We had to hang our clothes all over the room to try and dry them.  Some clothes had to be washed.  Carnival agreed to wash them and they did, but lost two shirts.  The worst part was that Carnival never even sent out a letter of apology to anyone.

 

Another negative experience was the entertainment in the main theater. When they started going to the new 2.0 entertainmnt package they got rid of the orchestra, dancers, etc, and installed a big LED screen and sound track.  They still have some dancers, but they are not very good. The ship had one (1) show during the seven days.  The other things they had in the theatre was a juggler, a magician, a hypnotist, things like that. The old way was a great show with orchestra, dancing and singing almost every night.  And, we enjoyed this.

 

Dining and entertainment are the most important part of a cruise to us and since they have done away with the entertainment we will start back cruising on Royal Carribean, etc.

 

We are sorry we got Platinum status with Carnival and are having to start over.. Good Bye Carnival!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5
We dont like the PLAYLIST entertainment

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

My time dining was great..

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

George Town, Grand Cayman

5 out of 5
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