Carnival Fail

Carnival Fantasy Cruise Review to Caribbean - Western

Wejah

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 2

Overall rating:

3.3 out of 5

Carnival Fantasy

5 Night Western Caribbean (Mobile Roundtrip)

Sail date: January 20, 2020

Ship: Carnival Fantasy

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

We did a price change and found out once we got onboard found out Carnival had not honored it, then they didn’t refund us fully for a cancelled excursion, then tried to keep our money left on S&D card-threatened to put a hold on our card bc we asked for our money back. We felt scammed. Cruising is strictly seasoned cruiser friendly. There is no info for new cruisers. So disappointing.

Embarkation

5 out of 5

Good

Ship experiences

Food and Dining

1 out of 5

Terrible food, drinks had no alcohol-but I only had 2.

Onboard Activities

2 out of 5

Fantasy has little to do. Most shows at night were good.

Entertainment

3 out of 5

Stage shows were good. We don’t do bars/night life.

Children's Programs

All adults

Service and Staff

4 out of 5

Our room steward was great. Our MDR waitress was terrible-it took over an hour to get food. We only went 3 nights it was so bad.

Ship Quality

5 out of 5

Ship was clean and cleaning staff was very friendly.

Cabin / Stateroom

4 out of 5

Perfect except the bathroom smelled bad and the shower kept Scalding us.

Ship tip

It gets boring quickly

Thumbs up

Ports of call

Mobile, Alabama

5 out of 5

After leaving the ship we visited the USS Alabama and it was great!

Cozumel, Mexico

2 out of 5

Our excursion was cancelled, Carnival did not tell us until we were in line to go. Did not fully refund or offer options. Left us totally unprepared.

Progreso (Merida), Mexico

3 out of 5

It would have been nice if we weren’t bombarded and cheated by hawkers. Loved the old Mexico feel but can’t be enjoyed bc they won’t leave you alone!

Disembarkation

5 out of 5

Quick and welcomed!

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