Carnival Fail

Carnival Fantasy Cruise Review to Caribbean - Western

Wejah

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 2

Overall rating:

3.3 out of 5

5 Night Western Caribbean (Mobile Roundtrip)

Sail date: January 20, 2020

Ship: Carnival Fantasy

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

We did a price change and found out once we got onboard found out Carnival had not honored it, then they didn’t refund us fully for a cancelled excursion, then tried to keep our money left on S&D card-threatened to put a hold on our card bc we asked for our money back. We felt scammed. Cruising is strictly seasoned cruiser friendly. There is no info for new cruisers. So disappointing.

Embarkation

5 out of 5

Good

Ship experiences

Food and Dining

1 out of 5

Terrible food, drinks had no alcohol-but I only had 2.

Onboard Activities

2 out of 5

Fantasy has little to do. Most shows at night were good.

Entertainment

3 out of 5

Stage shows were good. We don’t do bars/night life.

Children's Programs

All adults

Service and Staff

4 out of 5

Our room steward was great. Our MDR waitress was terrible-it took over an hour to get food. We only went 3 nights it was so bad.

Ship Quality

5 out of 5

Ship was clean and cleaning staff was very friendly.

Cabin / Stateroom

4 out of 5

Perfect except the bathroom smelled bad and the shower kept Scalding us.

Ship tip

It gets boring quickly

Thumbs up

Ports of call

Mobile, Alabama

5 out of 5

After leaving the ship we visited the USS Alabama and it was great!

Thumbs Up 1

Cozumel, Mexico

2 out of 5

Our excursion was cancelled, Carnival did not tell us until we were in line to go. Did not fully refund or offer options. Left us totally unprepared.

Thumbs Up 0

Progreso (Merida), Mexico

3 out of 5

It would have been nice if we weren’t bombarded and cheated by hawkers. Loved the old Mexico feel but can’t be enjoyed bc they won’t leave you alone!

Thumbs Up 0

Disembarkation

5 out of 5

Quick and welcomed!

6 Comments

terriesanchez 4 years ago

You would have been notified long before your cruise if your price protection was honored or not.

Thumbs Up 0

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Cruiserike0322 4 years ago

Sorry for your disappointment

Thumbs Up 0

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beachmomof2 4 years ago

Carnival always fully refunds unless YOU cancelled 24 hours before.

Thumbs Up 0

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2TallKim 4 years ago

Research is your friend when it comes to picking the cruise line and ship that fits your needs. I’m not of Carnival but it doesn’t mean that they are all bad. There are tons of videos on YouTube to help with your research.

Thumbs Up 1

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CruzeFan 4 years ago

Sorry you didn’t enjoy it. It sounds like cruising may not be for you, or you need to do a little more research to be prepared for some things.

Thumbs Up 2

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bobduck1993 4 years ago

So sorry that you had some problems with your excursion.

Thumbs Up 0

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Other reviews of this sailing

Nice escape

It was ok