Disappointed in Camp Carnival

Carnival Fantasy Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
5 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: August 31, 2009
Ship: Carnival Fantasy
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 8 years ago

We booked this cruise because our 11 1/2 yr old grandson wanted to participate in onboard activities; he didn't want to be with the little kids, 3-11, but since he's a 6th grader and all of his friends are 12 and 13 (he's the youngest in his class) he wanted to be with Circle C. Before we booked I called the 800 number for Carnival and was told just to talk to the Circle C staff once we got n board and it shouldn't be a problem. When we got there the woman who was working the evening of 8/31 was absolutely unmoveable and wouldn't even talk to us. We said we'd sign any sort of waiver, etc., that we wanted him with 12-14 yr olds. Our grandson had gone in the afternoon to check Circle C out and she was rude to him and we found him in our cabin trying to hide the fact he'd been crying. We tried to find Marissa, who was supposedly in charge, but were never successful despite going to find her several times. This really ruined our grandson's cruise; he'll never cruise on Carnival again, that's for sure. Carnival should rethink this policy and discipline this employee. Parents (we have custody of our grandson) know where their children belong. Not many 11 yr olds would want to be with younger children only; parents should decide where their kids fit best.

Food and Dining

5 out of 5


3 out of 5
The evening shows seems stale and dated. I think some fresh options need to be added.

Children's Programs

1 out of 5
Carnival should remember that these kids are their future cruisers; the rude treatment our grandson received was uncalled for.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
The water and beach activities at Cozumel are all they are cracked up to be. You don't want to miss the beach. Shopping here wasn't as cheap as at Progresso.
3 out of 5
Chichen Itza was worth the 2 hour bus trip. Our guides really wanted us to learn about their culture.

Pros: Ship Staff, especially our cabin steward, ship maintenance and cleanliness, food service

Cons: Circle C component of Camp Carnival also entertainment

Recommends Carnival Fantasy? Yes!

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