Cruise employees were great, new policies suck

Item: Carnival Elation
Rating: 4
Author: willchills

Carnival Elation Cruise Review to Caribbean - Bahamas

willchills

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

4 out of 5

Sail date: March 04, 2024

Ship: Carnival Elation

Cabin type: Suite

Cabin number: G36

Traveled as: Couple

Reviewed: 1 month ago

Review summary

this is my 17th cruise and the first cruise where I did not tip. The service of the crew was restricted by Carnival policies. Our cabin steward cleaned the cabin once a day. As far as I'm concerned, that's his job. He did not check on us unless we called. This nonsense with the app was ridiculous. As stated before, I go on a cruise to unplug, not carry my phone with me at all times. Room service was also cancelled. We were on Deck 14 at the very front of the ship. The food was on Lido at the back of the ship. One night, without knowing, we called for room service and was told there was a charge. Needless to say, after dinner, we took food to our room in case it was needed. The crew and staff at Carnival was delightful but due to their "new" policies I won't be travelling with Carnival anymore. I hope their app craving crew can afford the suites on Verandah and above as we will be switching to another line or start visiting Sandals

Embarkation

5 out of 5

i had a very pleasant embarkation experience

Ship experiences

Food and Dining

3 out of 5

I may have graded higher if I had been "allowed" in the main in the main dining room. I am a Gold member. on the first night, we went to the dining room and were told we had to download an "app" to eat there. After a pain staking experience, we were allowed in. Once inside i asked for a menu. The waiter looked at me and said "menu" as if that was something foreign. When I go to dinner, I don't like being rushed. I like to come to dinner, look at my menu and then decide. it seems as though they want you to have all that decided before you enter. the whole thing took less than one hour, not the type of experience I want to have on a cruise. I ate the rest of my meals on the Lido deck. Not to mention, room service was also cancelled, unless you paid extra for it.

Onboard Activities

4 out of 5

enjoyed the onboard activities

Entertainment

4 out of 5

enjoyed this as well

Service and Staff

4 out of 5

The staff, especially Corizza and Sheila on Lido were both outstanding. I don't know their current rank but they need to be promoted

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Our cabin was great. it was one true oasis in the ship

Ship tip

i would tell them not to do it. it seems as though Carnival wants to push Gold and Platinum members from their ships. Most of us are older and like to unplug when we get on the ship. I don't like carrying my phone with me everywhere. If you want to replace us, who buy suites on your ship with the 20 and 30 somethings let me know. At this rate, I won't sail on Carnival again, which is a shame because I'm only 2 or 3 cruises away from being platinum

Thumbs up