Ruined my husbands 50th Birthday!!
Carnival Elation Cruise Review to Caribbean - Eastern
5 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail date: January 11, 2020
Ship: Carnival Elation
Cabin type: Oceanview
Cabin number: M249
Traveled as: Family (older children)
Reviewed: 4 years ago
Review summary
Celebrated my husbands 50th birthday and two teenage kids first cruise. Was not able to get off the boat for 4 days. Seas were very rough the first two days. Paid for Amber Cove and Grand Turk and ended up going to Nassau on the day before debarkation. People were restless and aggravated that we had been at sea for 4 days straight. Ship refunded $100 pp; however, we paid a good amount of money for 4 people. I’m sure what we paid for Amber cove and Grand Turk was wayyy more than what it would have cost to go to Nassau. Customer service basically told me “too bad, so sad; that’s why we get a contract”. Never again!!!!!! This ship needs to RETIRE!!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Book another ship ASAP!! Old ship. The engine blew out on the way to our first port of call so we didn’t get to visit that island. Winds were to high to dock at the second port of call so we ended up spending 4 days at sea before we were finally able to get off on Nassau which was not one of our port of calls. I’ve already been to Nassau and didn’t pay triple the amount to go back. We paid for Amber Cove and Turks and Caicos. I was told the $100 credit pp sufficed for us not seeing the ports we paid for by Carnival customer service.
Ports of call
Amber Cove (Puerto Plata), Dominican Republic Did not visit port