Disappointing. Terrible customer service. And felt uniformed.

Item: Carnival Elation
Rating: 2.9
Author: abbybogear1212

Carnival Elation Cruise Review to Caribbean - Bahamas

abbybogear1212

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 36

Overall rating:

2.9 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 19, 2019

Ship: Carnival Elation

Cabin type: Oceanview

Cabin number: E51

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

For this to be our first cruise as a family we are very disappointed.

Embarkation

1 out of 5

It was awful.

Ship experiences

Food and Dining

4 out of 5

This was the only good part of our trip. The wait staff was great. We had a wonderful waitress in the evenings.

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Children's Programs

2 out of 5

My children said it was not organized and that the staff was rude and made them feel uncomfortable.

Service and Staff

3 out of 5

The waiters and room steward that we had were great. However the rest of the crew and guest services were rude and not helpful.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Arnold kept our room very clean and we enjoyed having him and appreciated his hard work!

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

4 out of 5

We went to Atlantis and it was wonderful to finally be off the ship.

Thumbs Up 1

Freeport, Grand Bahama Island

1 out of 5

Disembarkation

3 out of 5

Couldn’t wait to get home and to land. Not sure we will use Carnival again.

8 Comments

kimber17 4 years ago

I went on the Elation in September. No complaints about the cruise itself, staff were always nice and accommodating. Activities were fun! Always found good food I liked. The only complaint I had was the boat rocked day after day and my balcony room bathroom smelled like cat urine 🤢. I still love Carnival and I will be on the Panarama in July.

Thumbs Up 0

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41pearl 4 years ago

Your review seems like BS. It explains nothing.

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Cruiserike0322 4 years ago

We had a great experience

Thumbs Up 0

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AuntPinkie 4 years ago

Sorry to hear that the cruise did not meet your expectations. Hope you find a cruise line that fits your needs.

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jeffwturner 4 years ago

Been on that ship twice loved it both times

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GospelCruiser 4 years ago

0000000000 cruises listed.... Another TROLL?

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gmababy 4 years ago

We went in October 2019 and it was wonderful. Your cruise is what you make it, if your looking for problems you find problems.

Thumbs Up 2

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BreakingBass 4 years ago

Why exactly was it disappointing?

Thumbs Up 1

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Other reviews of this sailing

Cruised on Carnival Elation

Fantastic first cruise