Extreme disappointment

This cruise was terrible.  I would not recommend it to anyone.  I have cruised over 10 times and always with Carnival and have never had such a negative cruise experience.  The staff appeared to be mad at something and miserable.  The service was bad, especially at the bars and restaurant on the lido deck.  Most of the time only one side of the bar was open so we had to wait 30 to 45 minutes for servers to bring our drinks.  The one side that was open was in the smoking section so when I went to the bar to try and speed up the process I had to cover my face because I am allergic to cigarette smoke.

Lines to get food took between 20 and 30 minutes. During the time that folks were getting back on boat from ports of call, all but one buffet line was closed. I asked for some ranch dressing and was told rudely that did not have it. Room was not cleaned but two times, had to go get towels myself.  We requested king bed during online check in, was not done.  Had to go request it.  There was trash under the bed when we first got to our room.  Lines at guest services would be long and only one staff person helping folks.  The service in the dining room was slow and food was a disappointment.  You now have to pay a charge to get the good food, like lobster.  The best thing about the cruise on the Elation was the fast debarkation at the end, which I was ready for.  I had bragged on carnival so much from my past experience and planned this trip with four other couples, some who had not cruise before.  I am so embarrassed that they spent their money and vacation time on such poor service and quality.