Cruise was great..Service in the Restaurants not so much

Cruises: 2-3 cruises

Reviews: 3

Helpful Votes: 53

Review summary

We really enjoyed the cruise overall.  Roger, room steward, was great.  However, the service in restaurants was sub par.  We only ate dinner in the restaurant twice on the 6 day 5 night cruise and breakfast in the restaurant twice.  For dinner, we found ourselves having to ask the waiters and waitresses constantly to refill our drinks or to bring us things we've previously asked for.  For breakfast, the service was entirely to slow.  The first time, it took the waiter almost 20 minutes to take our orders and to come to the table for the very first time.  The second time I ate breakfast at the restaurant, I was eating alone and it took the waiter almost 30 minutes to take my order.  After waiting about 15 minutes, I asked him about taking my order.  He said other tables were ahead of me and it took him at least another 15 to come and take my order.  The group of 3 sitting next to me, that came in after me, already had their food before my order was taken.  Also, I don't remember their being a lobster night during the cruise as in the past two Carnival Cruises I took.  The ship is older but the accommodations were still nice for the price we paid.  I had a couple of issues with my bill but guest services took care of me...although they made me come back on the last day regarding something they could have taken care of two days before when I brought the issue to their attention.  All in all, I would still recommend Carnival Cruise to others.  I've been on 3 Carnival Cruises and regarding the other two, I had no complaints and the service and staff were excellent. 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Jacksonville, Florida

Half Moon Cay, Bahamas (Private Island)

Nassau, Bahamas

Other reviews of this sailing